Telecommunications Specialist IV

Williams is committed to creating a diverse and inclusive environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national origin, age, marital status, disability, veteran status, genetic information or any other basis protected under applicable discrimination law.

Do something that means something at Williams. This isn’t just a job - it’s an opportunity to explore and discover your passion with coworkers who become friends and mentors who push you to be your best self in and out of the office. At Williams, we make clean energy happen. And you can too, so bring your energy to ours.

As a Telecommunications Specialist IV, you will use your experience and expertise to support the daily operational control of our sophisticated voice and data telecommunications LAN/WAN system. As always, safety is the highest priority!

Your work will challenge you, and with our Core Values to guide you, you’ll quickly learn and grow with us.

Responsibilities/Expectations:

• Provides technical services to daily operational control of a large complex voice, data telecommunications and LAN/WAN system with technical services
• Installs, troubleshoots, tests and maintains all telecom/network equipment and on-site DC power systems including batteries (12V, 24V, 48V), rectifiers, generators, fuse panels, solar panels and grounding
• Coordinates with SCADA, Gas Control, Network Services, local operations and company partners
• Collaborates with Telecommunications Engineers/Specialists to assure the reliable operations of the Company's Telecommunications assets
• Demonstrates technical expertise in specialties, geographic areas or operational functions
• Applies specialized knowledge to complete projects and/or work assignments
• Provides reliable and efficient telecommunications and network services to the offices and field sites located across Western Louisiana and Eastern Texas
• Supports the operation of a large, sophisticated communications network with technical expertise and services
• Installs and maintains field telecom/network equipment
• Maintains and repairs all company-owned and leased communications facilities including towers, buildings, and all associated equipment
• Other duties as assigned

Education/Years of Experience:

• Required: High School Diploma/GED, technical/trade school certification or military electronics training and minimum eight (8) years' experience in telecommunications, operations or maintenance
• Preferred: Associate's or two-year technical school degree in electronics or military electronics training and valid FCC license, telecommunications certificate or license

Other Requirements:

• Currently reside or are willing to relocate within 30 miles of the assigned location
• Must possess a valid Driver’s License and good driving record
• Knowledge of communications services (TCP/IP, Ethernet, Fiber Optics, T1, Wireless, etc.)
• Preferred: FCC General Radiotelephone Operator license
• Preferred: Proven understanding of Cisco routers, switches, and access point
• Preferred: Experience maintaining telecommunications infrastructure for a pipeline company, utility provider, railroad, or other related business.
• Must possess valid State Driver’s License and clean driving record
• Demonstrates excellent organizational/interpersonal skills and safety as the utmost priority
• Proficiency in Microsoft Office Applications and PC skills
• Strong verbal and written communication skills
• Thrives in a team environment and can build partnerships with others

Physical and Environment Work Requirements:

Must be willing to:

• Work in extreme temperatures, with loud noises and in enclosed spaces
• Carry or lift items up to 50 lbs and team lift loads of more than 50 lbs as needed
• Stand, walk, climb, bend, stoop, and squat, often for long periods of time
• Work at elevated levels, potentially from man lifts, ladders, scaffolding, and/or small towers, with appropriate PPE (Personal Protection Equipment)
• Use hand tools

Shift/Work Hours/Travel Requirements:

• Must be willing to travel daily using a company-provided vehicle; overnight travel will occasionally be vital
• Ability to work after hours, nights, weekends, and holidays as needed
• Ability to be on-call 24/7

Why Choose Williams?

We are committed to providing our employees with competitive compensation and benefits as part of your Total Rewards package to help protect your current and future physical, emotional, and financial health. We generally offer health benefit programs to our employees and their families that are competitive and flexible enough to meet your needs, and retirement benefits to allow you to invest now for financial security when you retire.  With rich learning and development programming and a high internal mobility rate, you are not just applying to a job with Williams; you are embarking on an exciting career!

• Competitive compensation
• Annual incentive program
• Hybrid work model - one to two work from home days each week for most office-based roles
• Flexible work schedule for most field-based roles
• 401(k) with company matching contribution and a fixed annual company contribution
• Comprehensive medical, dental, and vision benefits
• Generous company-paid life insurance and disability benefits
• A consumer-driven health plan option with the potential for a generous company contribution to a Health Savings Account
• Healthcare and Dependent Care Flexible Spending Accounts
• Paid time off, including floating and company holidays
• Wellness Program with annual rewards
• Employee stock purchase plan
• Robust employee learning and development
• High internal mobility (we promote from within)
• Parental leave (we provide up to 6 weeks for each parent)
• Fertility coverage and adoption benefits
• Domestic partner benefits
• Educational reimbursement
• Non-profit donation matching contributions and time off to volunteer
• Employee resource groups
• Employee assistance programs
• Technology to make our work more productive and collaborative
• Regular employee engagement surveys and feedback processes

Williams has a long history of making a significant difference in the communities where we live and work, and we strive to cultivate an environment of employee inclusion, innovation and passion that values all voices and opinions. We help each other succeed and great things happen when people from a diverse set of backgrounds come together. Together, we make clean energy happen.

Eligibility and benefits are governed by the terms of the applicable plan or program document which can be amended or terminated at any time.

For more information, please visit https://www.williams.com/careers/total-rewards/.

Education Requirements:

Skill Requirements:

Competency Requirements:

Action oriented (3 - Meets Expectations), Collaborates (3 - Meets Expectations), Communicates effectively (3 - Meets Expectations), Customer focus (3 - Meets Expectations), Drives results (3 - Meets Expectations), Ensures accountability (3 - Meets Expectations), Instills trust (3 - Meets Expectations)