Technology Chief of Staff

Posted 9 Hours Ago
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Los Angeles, CA
Hybrid
50K-100K
Senior level
Big Data • Cloud • Marketing Tech • Software • Analytics
DISQO is an audience insights platform where members, real people, share information that improves human experience.
The Role
The Technology Chief of Staff will support the CTO by managing initiatives, driving strategic planning, overseeing operations, and facilitating communication within the technology department.
Summary Generated by Built In

DISQO’s mission is to build the world’s most trusted ad measurement platform that fuels brand growth. The world’s largest brands, agencies, and media companies trust DISQO for expert insight and AI-driven intelligence about their advertising performance across all platforms. We capture people’s sentiments and journeys,  connecting them with the brands they value and the media they consume. With this identity-based approach, brands gain more accurate and authentic insight so they can create more meaningful interactions.


When you join DISQO Nation, you join a community that values trust, transparency and innovation. We invest in our employees and apply a bottom-up management approach, rooted in the concept of servant leadership. We approach each day eager to learn, grow, and make a lasting impact. Best of all, we have fun while doing it!


The Role:

We are seeking a dynamic and experienced Technology Chief of Staff to provide strategic and operational support to our Chief Technology Officer (CTO). As the Technology Chief of Staff, you will work closely with the CTO to drive the company's technological vision, manage key initiatives, and ensure efficient operations across the technology department. This role requires a highly organized, proactive, and detail-oriented individual with excellent communication and leadership skills.


As Technology Chief of Staff to the CTO, you’ll be a strategic partner, trusted operator, and force multiplier. You’ll run critical team and cross-functional meetings, ensure alignment on roadmap and goals, drive forward strategic initiatives, and support finance-related efforts. This is a highly visible role for someone who’s equal parts strategic thinker, executor, and systems-savvy operator.

What you will do:

  • Strategic Support:
  • Collaborate with the CTO and leadership to define, communicate, and track progress toward strategic goals across product and engineering.
  • Support and help lead roadmap planning cycles, ensuring coordination across functions, alignment with company goals, and clear decision-making frameworks.
  • Conduct research, analyze industry trends, and provide insights to the CTO to support decision-making and drive innovation.
  • Assist in building technology focused frameworks to optimize operational efficiency, leveraging AI where applicable.

  • Project and Program Management:
  • Drive execution of critical projects across the CTO org, including complex cross-functional initiatives and high-stakes deliverables.
  • Establish project management frameworks, monitor progress, and manage risks and dependencies across various teams and stakeholders.
  • Work closely with Product and Engineering leaders to track product roadmap items, ensure visibility on progress, and surface risks/blockers early.
  • Maintain dashboards and reporting on key product and delivery KPIs, helping inform leadership decisions and track performance over time.

  • Operations Resource Management:
  • Maintain and improve systems and tools (e.g., Jira, Aha!, dashboards) for visibility, prioritization, and alignment across the org.
  • Streamline operational processes within the technology org, identifying areas for improvement and implementing best practices.
  • Coordinate with other departments to ensure seamless cross-functional collaboration and alignment.
  • Manage resource allocation, including personnel, budget, and equipment, to maximize productivity and optimize resource utilization.
  • Partner with Finance to support budgeting, audit compliance and resource planning.

  • Communication and Stakeholder Management:
  • Serve as a trusted advisor to the CTO, providing insights, preparing briefings, and facilitating effective communication with internal and external stakeholders.
  • Own the preparation, facilitation, and follow-up for key meetings, including CTO staff meetings, cross-functional syncs, roadmap reviews, and all-hands. Keep the trains running.
  • Act as a liaison between the CTO and various teams, fostering strong relationships and ensuring clear communication channels.
  • Craft and coordinate communications on behalf of the CTO, including presentations, executive updates, and org-wide messages.
  • Plan and execute on-site events and offsites for the technology org and the company — including agenda design, logistics, and follow-up actions.
  • Represent the CTO in meetings, conferences, and other events, as required.

  • Strategic Initiatives and Special Projects:
  • Lead and support strategic initiatives as directed by the CTO, such as exploring new technologies, partnerships, or expansion opportunities.
  • Conduct research, prepare business cases, and provide recommendations to drive innovation and growth.
  • Manage special projects as assigned, collaborating with cross-functional teams to achieve desired outcomes.

What you bring to the role:

  • 5–8+ years of experience in tech, preferably in business operations, program management, or product ops roles.
  • Bachelor's degree in a relevant field; advanced degree preferred.
  • Proven experience in a similar role, preferably as a Chief of Staff, to a C-level executive or senior leadership team, ideally a CTO or a CPO.
  • Strong understanding of technology and software development processes within a startup or high-growth environment. (Agile, OKRs, Technology/Product Roadmaps etc.).
  • Strong program/project management skills with experience supporting or partnering with engineering and product teams.
  • Expert in tools like Jira, Aha!, or other PPM (Project Portfolio Management) platforms.
  • Exceptional analytical and problem-solving abilities, with the capacity to translate data into actionable insights.
  • Comfortable with financial and audit-related workflows, budgeting, and headcount/resource planning.
  • Outstanding communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
  • Strong leadership qualities, including the ability to motivate and inspire teams, foster collaboration, and drive results.
  • High level of discretion, integrity, and confidentiality in handling sensitive information.
  • Highly organized, proactive, and comfortable operating in ambiguity.
  • Strong EQ, high integrity, and the ability to build trust at all levels of the organization.

#LI-MV1 #LI-Hybrid


At DISQO, we pride ourselves on having a positive, performance-oriented workplace that includes a flexible hybrid approach, competitive medical benefits, and an amazing vacation policy. Read more about our culture on Glassdoor.


You can learn more about what’s happening at DISQO by visiting the DISQO Developer Blog or the DISQO Company Blog.


Perks & Benefits:


·100% covered Medical/Dental/Vision for employee, competitive dependent coverage

·Equity

·401K

·Generous PTO policy

·Flexible workplace policy

·Team offsites, social events & happy hours

·Life Insurance

·Health FSA

·Commuter FSA (for hybrid employees)

·Catered lunch and fully stocked kitchen

·Paid Maternity/Paternity leave

·Disability Insurance

·Travel Assistance Program

·24/7 Counseling Services offered to Employees

·Access to personal and professional growth tools - Calm App & LinkedIn Learning


Note: The benefits noted above are for full time US based employees only.


DISQO is an equal opportunity employer. Discovery, innovation, and growth are possible when we open ourselves to new possibilities, perspectives, and approaches. That’s why, at DISQO, we welcome, support, and empower individuals from diverse backgrounds. Exceptional teams are rooted in extraordinary people, each with a unique story and a compelling set of skills. DISQO does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.


*Recruiting firms that submit resumes to DISQO without first entering into a written contract will not be entitled to any compensation on candidates referred by that firm.

Top Skills

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AI
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What the Team is Saying

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The Company
HQ: Glendale, CA
272 Employees
Hybrid Workplace
Year Founded: 2015

What We Do

DISQO’s mission is to build the world’s most trusted ad measurement platform that fuels brand growth. The world’s largest brands, agencies, and media companies trust DISQO for expert insight and AI-driven intelligence about their advertising performance across all platforms. We capture people’s sentiments and journeys, connecting them with the brands they value and the media they consume. With this identity-based approach, brands gain more accurate and authentic insight so they can create more meaningful interactions.

Founded in 2015 and headquartered in Los Angeles, DISQO is recognized as a hyper-growth tech startup and one of the best places to work in the US, with more than 270 team members globally. Follow @DISQO on LinkedIn and Twitter/X.

Why Work With Us

Naturally curious and collaborative? Love tech? You’re in the right place.

Technologists, scientists, marketers and more... our mission is to build the most trusted insights platform that fuels brand growth. We bridge the gap between brands who want to know and people who want to share information to improve our human experience.

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DISQO Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

In 2023, we implemented a structured hybrid model for employees who live within 50 miles of any of our physical offices (Glendale, CA/Newtown, CT/New York, NY/Yerevan, Armenia). All other employees are encouraged to visit offices.

Typical time on-site: Flexible
HQGlendale, CA
New York, NY
Learn more

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