DISQO is an Experience AI Platform that helps brands create more meaningful interactions by providing accurate and authentic insights into every brand experience. We achieve this by connecting everyday consumers with the brands they value, capturing their sentiment and journeys and then utilizing AI to provide brands with actionable insights. DISQO is changing the way that the world’s largest brands, agencies and media companies increase the effectiveness of their advertising to grow their brands. Our mission is to build the world’s most trusted platform that fuels brand growth.
When you join DISQO Nation, you join a community that values trust, transparency and innovation. We invest in our employees and apply a bottom-up management approach, rooted in the concept of servant leadership. We approach each day eager to learn, grow, and make a lasting impact. Best of all, we have fun while doing it!
At DISQO, we are dedicated to fostering a diverse and stimulating work environment that drives exceptional results. We seek individuals who thrive in fast-paced, collaborative settings, enjoy being challenged, and appreciate the chance to make a significant impact. Our culture is built on teamwork, mutual respect, transparency, and collaboration, and we expect our Head of People to champion these values as the company continues to evolve.
Role Overview:
The Head of People will report directly to the CEO and be an integral member of DISQO’s Leadership and People team. This highly hands-on role requires strategic vision coupled with the ability to lead and execute impactful people programs. The Head of People will be responsible for developing and optimizing processes, driving cultural initiatives, and enhancing the overall DISQO experience for employees.
What you will do:
- Lead and implement comprehensive people strategies that drive and support DISQO’s business goals while promoting a high-performing, inclusive culture.
- Actively collaborate with the CEO and senior leadership team as a strategic partner, delivering actionable insights and data-driven guidance on all people-related matters. Success will be measured by the implementation of effective people strategies, improvements in employee engagement scores, and the achievement of key organizational goals aligned.
- Design and implement targeted programs to enhance talent development, streamline performance management, optimize total rewards, and boost employee engagement to enhance the overall employee experience.
- Implement and drive a robust performance management system that promotes ongoing feedback, goal setting, and accountability while partnering with managers to ensure fair evaluations and foster a culture of continuous improvement.
- Own and evolve DISQO’s total rewards strategy to attract, retain, and engage top talent, including leading compensation reviews and benchmarking, overseeing health benefit programs, and ensuring compliance with compensation regulations and reporting.
- Maintain and evolve DISQO’s emerging culture deck, ensuring its principles of transparency, respect, adaptability and collaboration are actively upheld and integrated as the company scales globally. Focus on embedding cultural values into all processes, fostering alignment across teams, and promoting a unified, inclusive workplace.
- Oversee and optimize employee life cycle processes to create a differentiated and world-class experience.
- Manage and mentor the Global People team to deliver exceptional service and support to all DISQO employees with sensitivity to the diverse cultural needs and expectations of employees from various countries.
- Balance employee advocacy with business needs by ensuring solutions align with organizational goals while creating a positive, supportive work environment by fostering open communication and providing guidance to address workplace challenges effectively.
- Drive talent acquisition initiatives to attract and retain top-tier talent, fostering an environment where team members are empowered to grow and succeed.
- Champion diversity, equity, and inclusion initiatives to build an environment where every team member feels valued and heard.
- Implement innovative strategies to support employee well-being, satisfaction, and productivity.
- Ensure company policies and practices are forward-thinking and aligned with legal requirements and DISQO’s culture.
- Utilize data and advanced technology, including AI, to inform and enhance decision-making across people operations.
What you bring to the role:
- Progressive HR leader with 10+ years of industry experience with 5+ years in a Senior HR role (VP, CHRO, CPO) and a proven track record in leading culture initiatives, compensation and benefits programs, employee relations, recruitment and talent development, at venture-backed high-growth tech companies.
- Experience in Analytical People Operations, with expertise in quantitative analysis, systems thinking, technical data visualization, and translating insights into actionable strategies to support DISQO's people initiatives
- Strong business acumen with the ability to align people strategies with overall business objectives.
- Exceptional organizational and process optimization skills.
- Experience leveraging data and technology, to drive strategic people decisions.
- High emotional intelligence (EQ) and excellent interpersonal and communication skills, with the ability to build trust and influence at all levels of the organization.
- A collaborative and empathetic leadership style that fosters a culture of teamwork and mutual respect.
- Familiarity with trends reshaping the HR landscape, including AI, tools, remote workforce management, agile HR, and personalized employee experiences.
- Unquestionable integrity, adaptability, resilience, and comfort with ambiguity.
- Ability to work onsite in our Glendale HQ office 3-5 days a week.
- Commitment to continuous improvement and making DISQO the best place employees have ever worked.
You will have the opportunity to shape the future of an innovative company and lead initiatives that enhance our dynamic work environment. If you are passionate about building exceptional people programs, driving cultural excellence, and enabling organizational success, we invite you to bring your vision and expertise to our team.
At DISQO, we pride ourselves on having a positive, performance-oriented workplace that includes a flexible hybrid approach, competitive medical benefits, and an amazing vacation policy. Read more about our culture on Glassdoor.
You can learn more about what’s happening at DISQO by visiting the DISQO Developer Blog or the DISQO Company Blog.
Perks & Benefits:
·100% covered Medical/Dental/Vision for employee, competitive dependent coverage
·Equity
·401K
·Generous PTO policy
·Flexible workplace policy
·Team offsites, social events & happy hours
·Life Insurance
·Health FSA
·Commuter FSA (for hybrid employees)
·Catered lunch and fully stocked kitchen
·Paid Maternity/Paternity leave
·Disability Insurance
·Travel Assistance Program
·24/7 Counseling Services offered to Employees
·Access to personal and professional growth tools - Calm App & LinkedIn Learning
Note: The benefits noted above are for full time US based employees only.
DISQO is an equal opportunity employer. Discovery, innovation, and growth are possible when we open ourselves to new possibilities, perspectives, and approaches. That’s why, at DISQO, we welcome, support, and empower individuals from diverse backgrounds. Exceptional teams are rooted in extraordinary people, each with a unique story and a compelling set of skills. DISQO does not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.
*Recruiting firms that submit resumes to DISQO without first entering into a written contract will not be entitled to any compensation on candidates referred by that firm.
What We Do
We propel experiences the world needs by putting people at the center. DISQO is the brand experience (BX) platform for understanding every customer experience.
Our mission is to build the most trusted BX platform that fuels brand growth.
Founded in 2015 and headquartered in Los Angeles, DISQO is recognized as a hyper-growth tech startup and one of the best places to work in the US, with more than 300 team members globally. Follow @DISQO on LinkedIn and Twitter/X.
Why Work With Us
Naturally curious and collaborative? Love tech? You’re in the right place.
Technologists, scientists, marketers and more... our mission is to build the most trusted insights platform that fuels brand growth. We bridge the gap between brands who want to know and people who want to share information to improve our human experience.
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DISQO Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
In 2023, we implemented a structured hybrid model for employees who live within 50 miles of any of our physical offices (Glendale, CA/Newtown, CT/New York, NY/Yerevan, Armenia). All other employees are encouraged to visit offices.