Technology and Project Performance and Reporting Senior Specialist

The opportunity

As a Technology and Project Performance and Reporting Specialist, you will play a crucial role in shaping and conveying the narrative of our technology's journey. Your expertise in creating compelling presentations, analyzing data, and developing strategic communication materials will be essential in influencing decisions at the executive level and ensuring alignment across the organization.

Responsibilities:

• PowerPoint Presentations: Excel in creating professional, persuasive PowerPoint presentations that effectively tell the story of our technology's journey. Your presentations will be a primary medium for sharing insights and influencing decisions at executive levels.

• Data Analysis and Synthesis: Perform detailed analysis of technology performance data, identifying key trends and insights. Your analytical skills will be essential in shaping the strategic narrative presented in your reports and presentations.

• Visual Data Storytelling: Utilize your expertise in Excel and Power BI to create visual representations of data that are both informative and engaging. Your ability to turn data into visual stories will make complex information accessible to all stakeholders.

• Strategic Communication: Manage the flow of technology-related communications, ensuring that messages are clear, concise, and effectively reach their intended audience. Your role will be pivotal in maintaining alignment and understanding across the organization.

• Project Documentation: Develop comprehensive project documentation that accurately reflects project plans, status updates, and performance metrics. Your attention to detail will ensure that these documents are both informative and reliable.

• Communication Material Development: Create a variety of communication materials, including announcements, newsletters, and executive summaries, that support the technology governance framework and strategic objectives. Your work will ensure a consistent and professional image of the technology department.

How will you create impact?
This role reports directly to Head of Technology Governance and Strategy.
What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

•  Bachelor's degree in Business, Information Technology, Data Analytics, or a related field.
• A minimum of 5 years of experience in a role focused on technology performance reporting and strategic business analysis.
• Advanced proficiency in Microsoft Office Suite, with a particular emphasis on creating professional, impactful PowerPoint presentations and complex Excel spreadsheets.
• Familiarity with project management software and tools.
• Understanding of the principles of change management and effective communication techniques.
• Creativity and innovation in developing new reporting formats and communication methods.
• Strong analytical skills with the ability to interpret large datasets and extract meaningful insights that inform business decisions.
• Excellent communication skills, both written and verbal, with a proven track record of presenting complex data in a clear and understandable manner to diverse audiences.
• Demonstrated basic project management skills, with experience in leading initiative and meeting tight deadlines.
• Adept at creating visual narratives that simplify complex information, making it accessible to non-technical stakeholders.
• Experience in developing and executing communication strategies, particularly in the context of technology change management.
• Knowledge of the latest trends in data visualization and business intelligence tools.
• Ability to work collaboratively in a team environment, as well as independently with minimal supervision.
• Strong problem-solving skills and the ability to think critically and strategically.
• Detail-oriented with a commitment to producing high-quality work.
• Flexibility and adaptability to manage changing priorities and workloads.

What can we offer you?

• A competitive salary and benefits packages.

• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Hybrid