Senior Scrum Lead

The Opportunity

The Sr. Scrum Lead will oversee Agile practices & processes, advising Agile teams to ensure highly functional and productive teams

Position Responsibilities:

• Deliver the initiative ensuring it meets or exceeds the requirement from project management/oversight, governance requirement, build, testing, transition, deployment standpoint.
• Provides real-time feedback to keep delivery on track and address issues as they arise.
• Assists the Product owner in the completion of project governance requirements. 
• Tracks and ensures the completion and submission of the pre-requisite artifacts for ensuring a successful deployment of releases.
• Align and provide support to PMO & Governance on the reporting mechanism, execution and standards.
• Facilitates the adoption of agile principles, events and processes.
• Helps educate the squad on Agile practices Identifies Agile Team improvement opportunities. 
• Facilitates resolving obstacles & escalates where necessary.
• Facilitates and actively participates in Agile events and partners with Product Owners to deliver prioritized features.
• Supports 3-4 teams on a single backlog.
• Facilitate teamwork and continuous improvement of the team's agile practices.
• Helps remove obstacles or impediments and help squad members achieve optimum productivity.
• Identifies opportunities to increase feature velocity.
• Leads the team in process improvements.
• Captures Sprint Metrics
• Coaches different levels of hierarchy through agile principles & practices
• Reinforces target agile behaviors.
• Involvement in developing backlog thru in-depth coaching of Product owner
• Facilitates Agile release train events and processes and supports teams in delivering value (RTE).

How will you create impact?
The role will report to the Director for Solutions Delivery.
What motivates you?

• You obsess about customers, listen, engage and act for their benefit.
• You think big, with curiosity to discover ways to use your agile approach and enable business outcomes.
• You thrive in teams and enjoy getting things done together.
• You take ownership and build solutions, focusing on what matters.
• You do what is right, work with integrity and speak up.
• You share your humanity, helping us build a diverse and inclusive work environment for everyone.

What we are looking for

• Certified Scrum Master

• Minimum of 5 years IT experience with at least 3 years as a Scrum Master

• Excellent knowledge of Agile methodologies and DevOps tools stacks (e.g., Jira, Bitbucket, Confluence)

• Demonstrates understanding of how technology supports Manulife's strategy.

• Strong stakeholder management and communication skills 

• Strong working knowledge of key aspects of the role

• Able to maintain high performing development team, able to facilitate, lead and challenge assumptions during discussions.

• Insurance background and certification is an advantage.

What can we offer you?

• A competitive salary and benefits packages.
• A growth trajectory that extends upward and outward, encouraging you to follow your passions and learn new skills.
• A focus on growing your career path with us.
• Flexible work policies and strong work-life balance.
• Professional development and leadership opportunities.

Our commitment to you

• Values-first culture
  We lead with our Values every day and bring them to life together.
• Boundless opportunity
  We create opportunities to learn and grow at every stage of your career.
• Continuous innovation
  We invite you to help redefine the future of financial services.
• Delivering the promise of Diversity, Equity and Inclusion
  We foster an inclusive workplace where everyone thrives.
• Championing Corporate Citizenship
  We build a business that benefits all stakeholders and has a positive social and environmental impact.

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [email protected].

Hybrid