Technical Writer

Posted 10 Days Ago
Be an Early Applicant
Tower 3, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur
Mid level
eCommerce • Fintech • Information Technology • Payments • Software
We are the leader in financial technology and services for financial institutions and businesses of all sizes, globally.
The Role
The Technical Writer will plan, research, and produce documentation in a fintech context, focusing on user manuals and business functionality.
Summary Generated by Built In

Technical Writer

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 
About the team:

FIS is looking to add an energetic, talented, and experienced manual testers into an India Markets group that presently is working on capex developments. The present team will focus on addressing vulnerability fixes and other developments specific to the Indian financial ecosystem. We work on multiple FIS products and knowledge of Profile systems will be a great advantage. Given the opportunities in the fintech space in the Indian market we are keen to strengthen our team of self-driven individuals.

What you will be doing:

  • Requires effective planning, scheduling, researching and writing skills
  • Thorough knowledge of information mapping concepts
  • Skill in investigation and analysis, preparing written material and business communication and training
  • Proficient with the following software: Microsoft (Word, Excel, PowerPoint, Visio); Adobe (Acrobat Professional, Robohelp), DITA, Jira & SharePoint
  • Skill in evaluating documentation, production and quality control and publishing system operation
  • Skill in understanding and focusing on client needs, establishing credibility and building relationships with clients
  • Skill in editing writing for punctuation, syntax and gramma

What you bring:

  • 3-6 Years experience in Technical Writing
  • The person should be able to document the business functionality, create User manuals and document the transition process, when required
  • Writers from a Banking/Fintech Domain.
  • Very Good Verbal and Written Communication.Ability to apply critical thinking skills to writing and communication.Understanding of types of technical documentation and how to choose the right one.
  • Skilled researcher and editor.Capable of quickly learning complex topics and communicating them to others.

Added Bonus if you have:

  • Knowledge of FIS’ products and services
  • Knowledge of the business goals, objectives and business operations for the appropriate FIS organization
  • Knowledge of financial services industry
  • Financial markets knowledge

What we offer you:

  • An exciting opportunity be a part of World’s Leading FinTech Product MNC
  • To be a part of vibrant team and to build up a career on core banking/payments domain
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A broad range of professional education and personal development possibilities – FIS is your final career step!

Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

#pridepass

Top Skills

Adobe Acrobat Professional
Adobe Robohelp
Dita
JIRA
Excel
Microsoft Powerpoint
Microsoft Visio
Microsoft Word
Sharepoint
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The Company
HQ: Jacksonville, FL
57,000 Employees
Hybrid Workplace
Year Founded: 1968

What We Do

FIS is a leading provider of technology solutions for financial institutions and businesses of all sizes and across any industry, globally. We enable the movement of commerce by unlocking the financial technology that powers the world’s economy. Our employees are dedicated to advancing the way the world pays, banks and invests through our trusted innovation, proven performance and flexible architecture. We help our clients use technology in innovative ways to solve business-critical challenges and deliver superior experiences for their customers. Headquartered in Jacksonville, Florida, FIS ranks #241 on the 2021 Fortune 500 and is a member of Standard & Poor’s 500® Index. To learn more, visit www.fisglobal.com. Follow FIS on Facebook, LinkedIn and Twitter (@FISGlobal).

Why Work With Us

The world of fintech is changing fast. Our core values and behaviors give us the power to have a positive
impact on the world we share. We work together, connecting to achieve outcomes with speed. We are inclusive and embrace our diverse strengths. We make things happen and celebrate together

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