Technical Writer

The Company

Wizeline is a global digital services company helping mid-size to Fortune 500 companies build, scale, and deliver high-quality digital products and services. We thrive in solving our customer’s challenges through human-centered experiences, digital core modernization, and intelligence everywhere (AI/ML and data). We help them succeed in building digital capabilities that bring technology to the core of their business.

Your Day-to-Day

This job posting is for a Technical Writer on our team. Here's what you'll be doing in your day-to-day work:

• Work with the internal Engineering, Design, and Product Management teams to understand the product and documentation requirements as well as the business context.
• Recommend appropriate documentation strategy for each product based on business and technical goals.
• Produce high-quality documentation appropriate for an intended audience.
• Write initial product documentation and enhance existing documentation.
• Analyze existing documentation to identify missing and inconsistent content.
• Develop complete, easy-to-understand user manuals, developer guides, installation guides, administration guides, technical overviews, online help, reference guides, release notes, troubleshooting guides, etc.
• Understand and incorporate the documentation needs of the end-users by gathering their feedback directly.
• Show leadership in driving successful adoption of products through communications and documentation.

Are You a Fit?

Sounds awesome, right? Now, let’s make sure you’re a good fit for the role.

Must-have Skills

• BS/BA degree required in Computer Science, Engineering, Technical Writing, or equivalent work experience.
• Writing experience in the Tech industry.
• Outstanding native-level written English grammar and language skills.
• Hands-on experience writing documentation for developers (APIs, web technologies.)
• Hands-on experience documenting REST APIs, JSON, XML, Java.
• Experience writing in Markdown.
• Hands-on experience with version control (such as Git or Subversion.)
• Good understanding of programming concepts.
• Knowledge of AWS or Google Cloud is highly desirable.
• Ability to quickly understand complex technical concepts and make them easily understandable in text, graphics, and sample code.
• Proven ability to multitask.
• Meticulous with verbal and written communication.
• Ability to work equally well, both independently and in a team environment.
• Very good time management skills and attention to detail.

About Us

Wizeline prioritizes a culture of diversity and development for its nearly 2,000 person team spread across the globe. We believe great technology comes from a mix of talents and perspectives. Our core values of ownership, innovation, community, and inclusivity are central to our work. Wizeline is invested in its employees' growth, offering opportunities to create personalized career paths and develop in-demand skills. We even have a free education program, Wizeline Academy, to help both employees and the broader community upskill in tech.

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Apply now!