ABOUT THE TEAM:
The Documentation team supports the development teams, who rely on the Agile method to deliver the highest level of software and documentation quality.
Your main mission will be to contribute to and help maintain the end-user and developer/API documentation, as well as do UX writing. You will write brand new content to keep up with the evolution of the product and revamp existing content to make it more efficient and cheaper to maintain. You will also have the ability to shape how we manage the documentation in the company.
We would prefer to meet professionals who are already based in Berlin or willing to move to Berlin.
YOUR TASKS AND RESPONSIBILITIES:
- Work with various teams to document new product features as they are released, and address product documentation gaps
- Write API documentation (language: OAS) and developer documentation (tools: MDX/Docusaurus)
- Provide support to the UX/frontend team with UX writing
- Review content created by other technical writers and have your content reviewed by them
WHAT WE NEED YOU TO BRING TO THE TABLE: :
- Previous experience in a Technical Writer role for at least 2+ years
- Well-rounded experience in writing customer-facing and API focused documentation
- Great understanding of standard technical writing concepts such as minimalism, DOCS-AS-CODE, topic-oriented writing, and user-centric thinking
- Familiarity or professional work with our tools stack: Github, Visual Studio Code, Docusaurus, Redocly, Postman, Figma, and more
- Autonomy in managing your own tasks and resources
- Empathy and proactivity in anticipating customer’s questions during testing
- Strong will to operate in a cross-functional team where team collaboration and ownership of delivery are of great importance
WHAT'S IN IT FOR YOU:
- Complex and scalable product in a niche industry
- Great team, where collaboration is core, and processes are already established
- Learning budget and LinkedIn Learning
- 30 vacation days
- Remote-work abroad up to 90 days
- In-house German language courses
- Discounted Urban Sports Club membership and BVG ticket
- Work-Dog-Balance, your best friend is more than welcome!
- Mental health support with Nilo.health
WHY YOU SHOULD WORK FOR US:
- The right attitude: modern methods and a diverse, creative workspace with an open and international culture
- Everyone for the product: Together we create a flexible, highly scalable product with state-of-the-art technologies. We can only succeed if everyone works as a team
- Healthy Growth: Growing our company means growing everyone in the team. We love to share knowledge and learn
- A great environment: Flexible and family-friendly environment, bright and easily accessible offices, modern software and hardware
- High flexibility degree: Prefer to work early or late at night? Do you have to pick up your children from kindergarten? Do you prefer working abroad? We believe in results and motivated employees
Do you want this job?
We’d love to hear from you! Apply directly via the form below.
Talon.One is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. We do not make employment decisions on the basis of race, color, religious belief, ethnic origin, nationality, sex, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by company policy. As an employer we strive for a healthy and safe workplace and strictly prohibit harassment of any kind.
Find out more about our Privacy Policy.
What We Do
Talon.One is building the world’s most sophisticated, API-based Promotion Engine. That means we provide the entire backend and user interface our clients need to build loyalty programs, generate coupons, track referrals, create bundles, and really any other promotion solution they can imagine — all using our rule-based engine.
We believe that rewarding customers and creating incentives are an essential part of building meaningful relationships and we want to make rich, scalable promotion tools available to marketers in companies of all sizes.
From our HQ in Berlin, to our offices in Boston, Birmingham and Singapore, Talon.One is made up of over 96 people from over 40 nationalities. Despite our different origins and our spread across the globe, we all have a few things in common — we love creative problem solving, we value independent thought and we want to give developers and marketers the tools they need to create promotions from scratch in a simpler, more intuitive way.
Why Work With Us
Talon.One is the first all-in-one Promotion Engine, and our technology is now the gold standard for promotion micro services. We’re strong advocates of flexibility in our product and the same is true in our working lives. We don’t believe that your job has to be the most important thing in your life. Everyone has unique reasons to feel inspired by
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