Technical Training Specialist III

Job Description

The schedule for this position is M-F Business hours (full time, on-site) with occasional evening hours support

About This Role

This role will be responsible for supporting the training and development of employees within their assigned functional area. This role focuses on administrating training curricula, assisting with On-the-Job (OJT) program facilitation, and ensuring compliance with training standards and certification requirements. The individual will work closely with senior members of the team in collaborating with SMEs to deliver OJTs, partner with other functional area managers to ensure that functional area employees have the appropriate knowledge and skills to deliver high performance in a complex environment.

Biogen’s Technical Training Specialists are aligned to specific job functions and departments at the site, including but not limited to:

• Quality Assurance & Quality Control
• Engineering, Automation, Manufacturing Sciences, Maintenance
• Facilities & Site Services

What You’ll Do  

• Supports the area competency-based training program, monitoring completions and ensuring requirements are met. Assist with administering training curriculum for assigned functional areas, ensuring all employees are assigned the correct training and monitor functional area training progression and training compliance
• OJT Program Facilitation- assist in maintaining OJT program for the assigned function, including delivering general core training in 1:1, small group, classroom, or virtual settings on basic Core topics (GxP, GDocP, and similar)
• Partnering with Subject Matter Experts & other members of the training team to determine learning content for assigned functional area within department guidelines/ regulations and assist with creation of learning content with other members of the training team
• Support Training activities for applicable quality events- investigations, CAPAs, root cause analysis, needs assessment, Kaizens, data collection. Support inspection activities under the direction of the Business Process Owner, manager, or designee during inspections and audits
• Support human performance and other improvement project to improve efficiencies, promote safety and reduce waste
• Other duties as assigned

Qualifications

Required Skills

• High School Diploma or equivalent plus 7+ years of experience in training/development or equal years of experience in a highly regulated manufacturing setting
• OR Associate's Degree in related field (sociology, psychology, business or equivalent) plus minimum 5 years of experience in a highly regulated manufacturing setting
• OR Bachelor's Degree (sociology, psychology, business or equivalent) plus 3 years of experience in a highly regulated manufacturing setting
• 2+ years of experience in a training or instructional role, ideally within a manufacturing or pharmaceutical environment
• Experience administering training programs, including OJT and certification processes, either as support or primary administrator
• Strong organizational skills with attention to detail and accuracy in training documentation
• Ability to work collaboratively with SMEs and cross-functional teams
• Familiarity with adult learning principles and instructional design methodology

Preferred Skills

• Quality control background or familiarity with lab environments
• Familiarity with regulatory compliance and audit processes
• Experience working in a cGMP environment

Additional Information

Why Biogen?

We are a global team with a commitment to excellence, and a pioneering spirit. As a mid-sized biotechnology company, we provide the stability and resources of a well-established business while fostering an environment where individual contributions make a significant impact. Our team encompasses some of the most talented and passionate achievers who have unparalleled opportunities for learning, growth, and expanding their skills. Above all, we work together to deliver life-changing medicines, with every role playing a vital part in our mission. Caring Deeply. Achieving Excellence. Changing Lives.

At Biogen, we are committed to building on our culture of inclusion and belonging that reflects the communities where we operate and the patients we serve. We know that diverse backgrounds, cultures, and perspectives make us a stronger and more innovative company, and we are focused on building teams where every employee feels empowered and inspired. Read on to learn more about our DE&I efforts.

All qualified applicants will receive consideration for employment without regard to sex, gender identity or expression, sexual orientation, marital status, race, color, national origin, ancestry, ethnicity, religion, age, veteran status, disability, genetic information or any other basis protected by federal, state or local law. Biogen is an E-Verify Employer in the United States.