Technical Training Coordinator

E2 Optics is an award-winning, Woman-Owned technology integrator, headquartered in Denver, Colorado. We help clients deploy remarkably efficient solutions that are modern, turnkey, and minimize operational costs. We design low voltage solutions that seamlessly integrate audiovisual, physical security, structured cabling, and wireless solutions, including DAS and WiFi systems. Our experience spans Enterprise and Government clients within the Energy, Finance, Health Care, Higher Education, Manufacturing, Media & Communications, and Transportation industries. Our Core Values, which are built around Safety, guide our business, employees, and relationships with customers and partners. We embrace these values to be a better business and better people, while having fun in the process. As a result, we've set a new standard, and our clients have made E2 Optics one of America's largest and fastest-growing companies.

The primary role for this position is to administer and effectively transfer knowledge for technical E2IQ Development training programs. The scope of instruction includes, but is not limited to Introductory and Technical Bootcamps, customized technical instruction, and ad hoc “tutoring” duties as needed. Contributes to the development of new training curriculum and maintains updates to existing training content. The Technical Training Coordinator collaborates with local leadership to define technical training needs based on required skills/competencies then delivers effective and timely training events to meet those needs.

Core Duties & Responsibilities:

• Safety is our number one Core Value. Follow safe work practices consistent with company and client worksite policies.
• Exemplify and promote Core Values to foster and safeguard family-centric culture.
• Collaborates with local leadership to define required skills and competencies then incorporate into training content.
• Administer both academic and hands-on training methodologies that closely emulate expectations for execution in the client’s space.
• Contributes to developing effective training materials utilizing a variety of media.
• Practices excellence in the transfer of knowledge to trainees using effective teaching and learning strategies.
• Maintains and updates knowledge of industry practices through engagement in academic, professional and technical development activities.
• Collaborates with internal disciplines (Operations, Safety, Quality) to design and develop internal technical training programs incorporating both academic and hands-on training techniques.
• Performs “Train the Trainer” activities to develop local technical training capabilities for existing content and standards.
• Works with internal customers to develop standards consistent with training content.
• Conducts duties in a positive and professional manner consistent with E2 Optics business expectations.
• Supports and promotes E2 Optics policies, programs, and services.
• Travel: 10-25 % Training is conducted at E2 Optics BICSI ATFs and remote E2 Optics sites.

Education:

• High School Diploma or GED required
• Manufacturer Technical Certifications, (i.e., Fluke, Corning, CommScope, etc.).
• BICSI Installation certification is preferred.
• 30hr OSHA required.
• Low Voltage data center experience preferred.

Experience:

• 3 – 5 years telecommunications/low voltage installation of both Copper and Fiber SCS systems.
• 2+ years construction/telecommunications/data center industry experience with strong background in multiple facets of the technology.
• Familiar with Fluke, Viavi and other testing equipment.
• Experience with structured cabling, data center, security, audio visual, DAS, and wireless communications preferred.

Knowledge, Skills, & Abilities:

• Training and Personnel: Solid working knowledge of principles and procedures for personnel training and methodology.
• Serve as Technical Subject Matter Expert
• Work with Project Managers and Site Managers as content experts.
• Responds to Team Members requests regarding technical information.
• Ability to read technical specifications and blueprints.
• Maintains current knowledge of industry practices, procedures, codes, standards, and operations. Review and analyze internal and external subject matter and assigns appropriate continuing education credits in accordance with established policy and procedures.
• Adheres to established policy and procedures for training requests.
• Ability to evaluate training needs, training methods, and development of training strategies.
• Understanding and conversion of metric and empirical numbers. Accurate recording and communication of measurements, calculations, and data.
• Excellent verbal and written communication skills.
• Excellent interpersonal and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong leadership skills.

WHAT WE OFFER:

- Competitive pay

- Opportunities for professional development and career growth.

- BICSI Training Facilities

- A supportive and inclusive work environment.

- Health, dental, and vision insurance.

- Paid time off and holidays.

WORK ENVIRONMENT & PHYSICAL DEMANDS: The standard work environment for this position is an indoors business office and construction environment. Ability to use a computer and/or hand tools while sitting or standing for extended periods of time. The noise level in the work environment is usually moderate. While performing the duties of this job, the employee is regularly required to sit, talk or hear, use hands, stoop, kneel, bend, rotate, push, pull, reach with hands and arms on intermittent to regular basis daily. The employee is frequently required to stand and walk. The employee must regularly lift and/or move up to 50 pounds and frequently lift and/or move up to 25 pounds. The employee must regularly carry and climb ladders to 20 feet. The employee may be required to work in tight, confided spaces. The employee must demonstrate regular and on-time attendance. There could be a requirement of occasional travel by conventional means including aircraft, motor vehicle and the like within the region and to other locations as required. The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job.

DISCLAIMER: The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions. 

An Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Actively recruits qualified women, minorities, disabled and veterans for all positions for which they are qualified.

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