Technical Support Engineer (BO Team)

Posted 3 Days Ago
Be an Early Applicant
Gurgaon, Gurugram, Haryana
Entry level
Payments • Financial Services
The Role
The Technical Support Engineer will provide support to internal teams by managing support tickets, perform banking operations and reconciliations, oversee routine tasks, analyze data using Excel, and troubleshoot technical problems through log analysis.
Summary Generated by Built In

About Unlimit

 

Founded in 2009, Unlimit is a global fintech company that offers a large portfolio of financial services, including payment processing, banking as a service (BaaS), and an on&off-ramp fiat solution for crypto, DeFi, and GameFi. The company’s mission is to deliver solutions that eliminate financial borders, enabling businesses to operate both locally and internationally with ease across Europe, the UK, LATAM, APAC, India, and Africa. Unlimit has 700 employees across 16 offices and five continents, including London, Singapore, São Paulo, Hong Kong, and Mexico. For further information, please visit: www.unlimit.com.



We are seeking a skilled and detail-oriented professional to join our global fintech team in a role that combines support and banking operations. Our company operates worldwide, offering you the opportunity to work in a dynamic international environment with cutting-edge financial technologies.

Key Responsibilities:

  • Support Activities: Provide responsive support to internal teams globally by managing and resolving support tickets, ensuring smooth day-to-day operations.
  • Banking Operations: Perform reconciliation and banking tasks, ensuring accuracy and efficiency across our financial systems.
  • Routine Operations: Oversee daily, weekly, and monthly scheduled tasks, ensuring timely completion in line with operational standards.
  • Data Analysis & Reporting: Utilize strong Excel skills to analyze data, create reports, and optimize operational processes.
  • Log Analysis: Read and interpret system logs to troubleshoot issues and support effective resolution of technical problems.

Qualifications:

  • Experience or strong interest in fintech or financial services, with a focus on banking processes.
  • Proficiency in Excel is a must.
  • Strong ability to read and understand system logs for troubleshooting purposes.
  • Ability to balance support activities with operational tasks while working across multiple time zones.
  • Excellent communication and collaboration skills to support colleagues worldwide.

This role offers a unique blend of technical support and financial operations within a rapidly growing global fintech company, where precision, innovation, and technical skills are essential.


Join Unlimit Team now!


Unlimit is an equal opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.

Top Skills

Excel
The Company
HQ: London
436 Employees
On-site Workplace
Year Founded: 2009

What We Do

From London to Singapore and from San Francisco to São Paulo, we help businesses enter new markets, explore new industries, and reach new milestones. We are driven by a deep-seated determination to be the best possible partner for our customers – giving you the support you need to capitalize on a world that’s changing at breakneck speed.

Our mission is to provide innovators with a convenient and simple financial interface that enables payments to flow freely and invisibly across borders. We offer a wide range of services, including payment gateway, card acquiring, business accounts, card issuing, alternative payment methods, and more.

That’s the reason why we are called Unlimit: we provide unlimited growth opportunities for our customers, freeing them from the payment constraints.

Unlimit - Borderless Payments

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