Technical Sales Engineer

Ccpi Europe Limited

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

The Technical Sales Engineer plays a pivotal role in promoting temperature sensing solutions, providing expert technical advice, and ensuring customer satisfaction while driving business growth in sectors like aerospace heat treatment, aerospace composites, energy, automotive, pharmaceutical, steel, aluminium, brick, cement & glass manufacturing.
The role requires close collaboration with various departments within CCPI Europe to ensure the feasibility of customer product requirements.

The role includes, but is not limited to, the following tasks: 

Customer Engagement

• Build and maintain relationships with customers in industries such as aerospace heat treatment, aerospace composites, energy, automotive, pharmaceutical, steel, aluminium, brick, cement & glass manufacturing.
• Identify customer needs, provide tailored solutions and produce accurate quotations.

Sales & Business Development

• Collaborate with the sales team to identify and pursue new opportunities in the temperature sensing market.
• Develop proposals, including detailed cost estimations and technical documentation, for temperature sensor solutions.
• Stay updated on market trends and emerging customer needs within the temperature sensing domain.

Technical Expertise

• Provide in-depth technical guidance on products such as thermocouples, RTDs (Resistance Temperature Detectors), and temperature measurement instrumentation.
• Assist customers with integrating temperature sensing technologies into their systems or processes.
• Troubleshoot and resolve technical challenges, both during pre-sales and post-sales activities.

Training and Support

• Train customers on temperature calibration, and operation of temperature sensing devices.
• Provide ongoing technical support and recommend system optimizations to improve performance and efficiency.

Documentation and Reporting

• Maintain comprehensive records of customer interactions, technical solutions offered, and sales progress.
• Prepare reports on industry trends, competitor products, and sales achievements.
• Taking on any additional tasks as required for the Inside Technical Sales role.

Context of Job: 

This is a crucial role within the organization, ensuring smooth and efficient operation of the Sales Team. The Inside Technical Sales Engineer must be well-versed in current and emerging product ranges, industry standards, and application-specific working practices.

CCPI Europe is a technology-driven company focused on market leadership. We are committed to organic growth and the introduction of new, innovative products within the Marmon Group.

Building strong working relationships with the Sales Office Manager, Sales Team, Department Heads, and colleagues is essential in helping CCPI become the European leader and innovator in temperature measurement solutions for complex applications.

Qualifications and Skills: 

Education

• A Higher Diploma or Degree in Engineering, Electronics, Instrumentation or a related technical field.
• Proficiency in additional languages would be of benefit.

Experience

• Experience in technical sales or engineering roles, preferably in the temperature sensing or instrumentation industry.

Technical Knowledge

• Strong understanding of temperature sensing technologies such as thermocouples & RTDs.
• Knowledge of relevant standards and calibration techniques (e.g., ISO 9001:2015, ISO 17025:2017, AMS 2750, and BS EN 9100:2018 standards).

Sales Acumen

• Strong negotiation, customer engagement, and account management skills.
• Ability to identify opportunities in niche markets.

Communication

• Proficiency in explaining complex technical concepts to non-technical stakeholders.
• Skilled in delivering engaging presentations and product demonstrations.

Software Skills

• Familiarity with CRM tools and industrial automation platforms.
• Understanding of data acquisition systems and software used for temperature monitoring and control.
• Strong computer skills, including proficiency in Microsoft Office (Word, Excel, PowerPoint).
• Knowledge of AutoCad would be of benefit.

Additional

• Demonstrated experience in being proactive, detail-oriented, highly organized, and able to manage priorities effectively.
• A collaborative team player with a commitment to continuous personal development and performance improvement.
• Ability to work well under pressure and manage multiple tasks without sacrificing accuracy.
• Effective troubleshooting and resolution of technical issues.
• Flexibility, an open attitude, and a willingness to take on new responsibilities.

Work Environment:

• Office-based with frequent travel to industrial sites, manufacturing plants, and customer locations.
• Collaboration with engineering, R&D, and sales teams to deliver customized solutions.

Hours of work:

Mon to Thursday – 8:15am to 4:45pm

Friday – 8:15am to 2:15pm

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.