Employment Status:Regular
Time Type:Full time
BUILDING A WORLD CLASS TEAM STARTS WITH YOU
At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.
Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.
Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.
Job Summary:
Responsibilities:
Understanding the Business
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Actively seeks value added opportunities that increases customer interest and promotes the use of new services for CSA Group
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Responds promptly to all technical sales inquiries and visits with clients as necessary
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Participates in associations and outside organizations deemed appropriate by the MAP
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Manages the relationship with clients by determining client needs and expectations
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Provides periodic written reports on calls, customer contact, proposals, and quotes
Working Well with Others
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Provides basic surface technical direction within assigned product group and staff in cooperation with Technical Specialist, technical knowledge should span 2-4 years of relevant experience, in depth technical direction requiring further expertise will be referred to the Technical Specialist
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Communicates with appropriate Operations staff as required during the sales process
Delivering Results
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Prioritizes work assignments and follow up responses to clients inquires and proposals in coordination with the Commercial team
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Prepares written pricing proposals for services for clients, working with the Commercial team and as required with the technical operations staff
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Relates necessary information to operations to maintain customer satisfaction
Qualifications:
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Bachelor's Degree in Engineering with Registration as a Professional Engineer, with two or more years of experience in specific commercial unit’s industry; or a three years College Diploma in a relevant technological discipline, with 6-8 years of work experience in similar industry
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Knowledge of CSA Group, UL and IEC standards; variety of test procedures
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Knowledge of CSA Group programs and services
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Sales or Marketing experience preferred
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Mentoring skills
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Computer proficiency (word processing); keyboarding
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Strong problem-solving ability; detail oriented
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Ability to work independently
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High level of communication skills (verbal and written)
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Excellent listening and retention skills
CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at [email protected] if you require accommodation in the interview process.
Top Skills
What We Do
At CSA Group, we excel in addressing emerging, complex issues and technologies. CSA Group is comprised of two organizations: Standards Development and Testing, Inspection, & Certification.
Not-for-Profit Standards Development:
The mission of CSA Group’s Standard Development organization is to enhance the lives of Canadians through the advancement of standards in the public and private sectors. We are a leader in standards research, development, education, and advocacy. The technical and management standards developed with our 10,000 members improve safety, health, the environment, and economic efficiency in Canada and beyond.
Global Testing, Inspection and Certification:
CSA Group’s global commercial subsidiaries generate funding for continued standards research and development in support of our mission. Our commercial subsidiaries provide expert testing, inspection, and certification services that enable manufacturers to demonstrate that their products are in compliance with applicable safety, environmental, and operating performance standards for markets around the world. We offer deep expertise and industry-leading service delivery across a wide range of current and emerging technologies.
To learn more about CSA Group, please visit our corporate website listed in Company Details below.
