Technical Program Manager

Posted 19 Days Ago
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Noida, Gautam Buddha Nagar, Uttar Pradesh
Senior level
Information Technology
The Role
The Technical Program Manager will lead Salesforce and AI-driven projects, enhancing GTM operations and driving revenue growth. Responsibilities include overseeing Salesforce optimizations, implementing AI tools, developing project plans, and leveraging data analytics for decision-making.
Summary Generated by Built In

Go To Market
Our GTM team is passionate about healthcare and wants to leave a positive impact in the ecosystem. We are the tip of the spear that leads the organization externally. We care deeply about our customers and want to resolve their challenges with our solutions.  If this excites you, let's chat about how you can help us tell our special story.
About the Role
As a Technical Program Manager, you'll be at the center of our GTM operations, owning and executing Salesforce and AI-powered projects that fuel our revenue and growth engine. You’ll be the go-to expert for bridging technical capabilities with business needs, driving high-impact initiatives that redefine how we sell, market, and scale.If you love solving complex problems, leveraging AI to automate workflows, and maximizing the power of Salesforce to empower teams, this role is for you.
A Day in the Life

  • Own Salesforce Innovation: Oversee Salesforce enhancements, integrations, and optimizations to transform how our GTM teams operate.
  • Drive AI Implementations: Lead end-to-end projects incorporating AI tools like Einstein Analytics, predictive insights, and automated workflows.
  • Collaborate & Lead: Partner with stakeholders across sales, marketing, and GTM operations to deliver solutions that boost efficiency and results.
  • Project Management Excellence: Develop, execute, and track technical project plans, keeping everyone aligned and delivering on time.
  • Make Data Work Harder: Gather and analyze requirements to deliver scalable solutions that streamline operations and drive measurable outcomes.

Key Responsibilities

  • Strategic Salesforce Optimization:
    • Own the vision and roadmap for Salesforce implementation and customization across GTM operations.
    • Redesign Salesforce workflows to streamline processes, improve data accuracy, and enhance team productivity, fundamentally changing how the organization operates.
  • AI-Powered Innovation:
    • Lead the integration of AI tools to deliver actionable insights, automate decision-making, and drive predictive analytics.
    • Champion the adoption of AI-driven strategies across GTM teams, ensuring a transformative impact on pipeline management and revenue forecasting.
  • End-to-End Program Leadership:
    • Drive cross-functional technical programs that align with GTM priorities and transform operations at scale.
    • Establish a unified framework for delivering technical projects, ensuring alignment with the company’s long-term strategic goals.
  • Data as a Catalyst for Growth:
    • Leverage data analytics to identify bottlenecks, optimize sales processes, and drive a culture of continuous improvement.
    • Implement data-driven strategies that enable leaders to make informed, high-impact decisions.
  • Revolutionizing Collaboration:
    • Serve as the bridge between business and technology teams, ensuring that all solutions align with GTM goals and enhance operational synergy.
    • Promote a culture of innovation by introducing tools, workflows, and methodologies that inspire teams to think differently and perform better.
  • Scalable Impact:
    • Build scalable solutions for recurring GTM challenges, ensuring long-term efficiency and effectiveness.
    • Create frameworks and playbooks that empower teams to replicate successes across regions and segments, fostering consistency and growth.
  • Change Management Leadership:
    • Act as a key change agent, driving the adoption of technical innovations and fostering a mindset of adaptability and continuous learning.
    • Design and execute training programs that equip teams to fully leverage Salesforce and AI capabilities, embedding these technologies into the company’s DNA.

What You Need

  • A Bachelor’s degree from a Tier 1 institution (B.Tech/ MBA preferred).
  • 5+ years of experience in program management, with a focus on Salesforce and AI projects.
  • Salesforce Admin Certified (preferred), with hands-on expertise in implementing and managing Salesforce solutions.
  • Proven success in delivering AI-powered projects that drive measurable impact.
  • Exceptional project management skills—able to plan, prioritize, and execute complex initiatives.
  • Strong technical acumen to translate business requirements into scalable solutions.
  • Outstanding leadership and communication skills to rally teams and stakeholders around your vision.
  • Passion for innovation and the ability to think creatively to solve challenging problems.

We offer competitive benefits to set you up for success in and outside of work.
Here’s What We Offer

  • Generous Leave Benefits: Enjoy generous leave benefits of up to 40 days.
  • Parental Leave: Experience one of the industry's best parental leave policies to spend time with your new addition.
  • Sabbatical Leave Policy: Want to focus on skill development, pursue an academic career, or just take a break? We've got you covered.
  • Health Insurance: We offer health benefits and insurance to you and your family for medically related expenses related to illness, disease, or injury.
  • Pet-Friendly Office*: Spend more time with your treasured friends, even when you're away from home. Bring your furry friends with you to the office and let your colleagues become their friends, too. *Noida office only
  • Creche Facility for children*: Say goodbye to worries and hello to a convenient and reliable creche facility that puts your child's well-being first. *India offices 


Where and how we work
Our Noida office is situated in a posh techspace, equipped with various amenities to support our work environment. Here, we follow a five-day work schedule, allowing us to efficiently carry out our tasks and collaborate effectively within our team.

Innovaccer is an equal-opportunity employer. We celebrate diversity, and we are committed to fostering an inclusive and diverse workplace where all employees, regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, marital status, or veteran status, feel valued and empowered.
Disclaimer: Innovaccer does not charge fees or require payment from individuals or agencies for securing employment with us. We do not guarantee job spots or engage in any financial transactions related to employment. If you encounter any posts or requests asking for payment or personal information, we strongly advise you to report them immediately to our HR department at [email protected]. Additionally, please exercise caution and verify the authenticity of any requests before disclosing personal and confidential information, including bank account details.


Top Skills

AI
Salesforce
The Company
Ashok Nagar, Bengaluru
986 Employees
On-site Workplace
Year Founded: 2014

What We Do

Innovaccer Inc is a leading healthcare data activation platform company focused on delivering more efficient and effective healthcare through the use of pioneering analytics and transparent, clean, and accurate data. Innvoaccer’s aim is to simplify complex data from all points of care, streamline the information, and help organizations make powerful decisions and realize strategic goals based on key insights and predictions from their data. Its products have been deployed across more than 500 locations with over 10,000 providers leveraging it at institutions, governmental organizations, and several corporate enterprises such as Mercy ACO, StratiFi Health, Catalyst Health Network, Osler Health Network, and PHIX HIE. Innovaccer is based in San Francisco with offices around the United States and Asia.

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