Technical Program Manager, Product Operations

Posted 2 Days Ago
Hiring Remotely in United States
Remote
Hybrid
124K-231K Annually
Senior level
Artificial Intelligence • Cloud • Sales • Security • Software • Cybersecurity • Data Privacy
The Role
Lead the Product Operations Team managing programs, tracking project progress, ensuring clear communication, and driving product excellence in collaboration with engineering and product management.
Summary Generated by Built In

Want to be on a team that full of results-driven individuals who are constantly seeking to innovate? Want to make an impact? SailPoint is the not only leading provider of identity security and governance solutions, but also an amazing place to work! We are consistently ranked in the Best Places to Work lists year after year across multiple categories. This role will be a part of our Product Operations Team within a globally recognized and respected security company.

Job Description

Technical Program Manager

SailPoint is seeking a Technical Program Manager to join the Product Operations Team.  You will be a key leader to help bring SailPoint’s software to life as a close partner to both Product Management and Engineering. 

Responsibilities:

  • Work with Product Managers and software engineering leaders to understand and track the big picture strategy, project requirements, priorities, and high-level implementation details.
  • Manage multiple programs including tracking cross-team and cross-product dependencies, plan and schedule feature releases, and be the bridge between our Product team to the rest of the organization.
  • Work with product managers and stakeholders to ensure clear articulation of OKRs at the product and portfolio level. Partner with product engagement and product management to validate achievement of the key results.
  • Monitor and report on project progress continuously and provide detailed executive reports on measurable items, such as milestones and deliverables.
  • Proactively identify potential project risks and issues and develop strategies to mitigate and track them to resolution.
  • Facilitate planning and coordination efforts with internal organizations including implementations, customer success and sales.
  • Serve as a process improvement coach to leaders, teams, and Product Managers to build and improve our Product best practices and ensure our team is a leader in product excellence.

Requirements:

  • Strong experience with agile software development methodologies.
  • Experience delivering programs or products from inception to delivery, including delivering and operating programs within GTM and launch cycles.
  • Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership.
  • Experience establishing work relationships across multi-disciplinary teams and multiple partners.
  • Experience with Atlassian (Jira, Confluence, etc.) suite of tools and Aha!.
  • Possesses a technical aptitude with attention to detail and a proactive, customer-centric approach to addressing project challenges to ensure high-quality product releases.
  • Adept at conflict resolution, understanding team dynamics, and facilitating collaboration to find solutions.

Preferred:

  • 7+ years of technical product/program management experience.
  • BA/BS preferred.
  • Bonus points for experience with Identity Governance!

Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.

As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation. SailPoint maintains broad salary ranges for its roles to account for variations in knowledge, skills, experience, market conditions and locations, as well as reflect SailPoint’s differing products, industries, and lines of business. Candidates are typically placed into the range based on the preceding factors as well as internal peer equity. We estimate the base salary, for US-based employees, will be in this range from (min-mid-max, USD):

$124,250 - $177,500 - $230,750

Base salaries for employees based in other locations are competitive for the employee’s home location.

Benefits Overview

1. Health and wellness coverage: Medical, dental, and vision insurance

2. Disability coverage: Short-term and long-term disability

3. Life protection: Life insurance and Accidental Death & Dismemberment (AD&D)

4. Additional life coverage options: Supplemental life insurance for employees, spouses, and children

5. Flexible spending accounts for health care, and dependent care; limited purpose flexible spending account

6. Financial security: 401(k) Savings and Investment Plan with company matching

7. Time off benefits: Flexible vacation policy

8. Holidays: 8 paid holidays annually

9. Sick leave

10. Parental support: Paid parental leave

11. Employee Assistance Program (EAP) and Care Counselors

12. Voluntary benefits: Legal Assistance, Critical Illness, Accident, Hospital Indemnity and Pet Insurance options

13. Health Savings Account (HSA) with employer contribution

SailPoint is an equal opportunity employer and we welcome everyone to our team.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Top Skills

Aha!
Atlassian Confluence
Atlassian Jira
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The Company
HQ: Austin, TX
2,461 Employees
Hybrid Workplace
Year Founded: 2005

What We Do

SailPoint is the leader in identity security for the cloud enterprise. Our identity security solutions secure and enable thousands of companies worldwide, giving our customers unmatched visibility into the entirety of their digital workforce, ensuring workers have the right access to do their job – no more, no less.

Why Work With Us

Together, we’re redefining identity’s place in the security ecosystem. We love taking on new challenges that seem daunting to others. We hold ourselves to the highest standards and deliver upon our promises to our customers. We bring out the best in each other, and we’re having a lot of fun doing it.

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About our Teams

SailPoint Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
HQAustin, TX
Amsterdam, NL
Coyoacán, Ciudad de México
London, GB
Pune, Maharashtra
Toronto, Ontario
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