Technical Program Manager (Hybrid)

Posted 15 Hours Ago
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Clearwater, FL
Mid level
Security • Software • Cybersecurity
The Role
The Technical Program Manager translates product vision into technical user stories for development. Responsibilities include defining initiatives, gathering information, assisting teams in understanding project intent, and prioritizing user stories. They require a blend of project management, business analysis, and technical experience, with a focus on communication and teamwork.
Summary Generated by Built In

About KnowBe4

KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.

Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a "Great Place To Work" in 8 countries, plus we've earned numerous other prestigious awards, including Glassdoor's Best Places To Work.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at KnowBe4.

Clearwater positions open to candidates located in greater Tampa Bay area

The purpose of the Technical Program Manager (TPM) role is to translate KnowBe4’s strategic product vision, as specified by the Product Team, into detailed technical user stories that are then used by the Engineering teams to build new features for KnowBe4’s platforms.

Responsibilities:

The Technical Program Manager (TPM) translates the Functional Vision from the Product Team into Implementation Requirements for the Development Team as follows:

  • The TPM helps the PM to get Initiatives clearly defined, gathering any needed background information for the PM.
  • The TPM will assist the Team to understand the PM’s intent for the initiative, and then break the initiative down into milestones in order to facilitate accurate estimates.
  • The TPM will be responsible for translating initiatives into groomed and prioritized (Ready) User Stories.

Required Experience:

  • BS or equivalent plus 3 years experience as a Technical Program Manager, Software Developer or Software Tester

Required Skills:

  • A strong blend of project management, business analysis and technical experience and the ability to work well in a team environment
  • Excellent technical knowledge of current web technologies building commercial enterprise software applications
  • Excellent verbal & written communication skills
  • Experience with AWS & CI/CD environments
  • Experience with JIRA
  • Experience with UX/Prototyping tools, for instance LucidChart, FigmaExperience with relational databases, MySQL or equivalent
  • Experience working in agile environments
  • FrontEnd web standards: CSS3, HTML 5
  • Minimum 5 years hands-on technical experience in an IT related industry
  • Prior Software Developer experience is a plus
  • Product Owner or Product Manager experience is a plus
  • Strong time management skills with adaptability to manage work on multiple projects and priorities

Our Fantastic Benefits

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, and a relaxed dress code - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit www.knowbe4.com/careers/benefits.

Note: An applicant assessment and background check may be part of your hiring procedure.

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit www.knowbe4.com/careers/request-accommodation.

No recruitment agencies, please.

Top Skills

AWS
Ci/Cd
CSS3
HTML5
MySQL
The Company
Clearwater, FL
1,100 Employees
On-site Workplace
Year Founded: 2010

What We Do

KnowBe4 is a platform for security awareness training and simulated phishing attacks.

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