Search the 31 jobs at KnowBe4

The Customer Success Manager (Strategic) is responsible for building relationships with strategic customers, ensuring their objectives are met, managing renewals, and identifying upsell opportunities. Key responsibilities include onboarding new customers, conducting business reviews, and monitoring customer satisfaction and product adoption.

As a Partner Account Manager, you'll develop partnerships with key reseller partners to grow accounts. Responsibilities include building relationships, onboarding partners, creating joint business plans, driving sales, and monitoring performance. You'll enable partners in selling KnowBe4 products and collaborate closely with internal sales and customer success teams.

The SOC Analyst role involves monitoring security alerts, investigating incidents, conducting vulnerability scans, and implementing security measures to protect company and customer data. It includes creating security policies, performing threat hunting, and responding to security incidents.

The SOC Analyst is responsible for monitoring security alerts, investigating incidents, creating security policies and dashboards, conducting vulnerability scanning, and ensuring the security of company and customer data.

As a Graduate Threat Intelligence Analyst, you will research current and historic attack vectors, maintain cybersecurity products in lab settings, collaborate on projects, and communicate cyber threat information to various stakeholders. You will also analyze trends and work on solutions to protect customers against attacks.

The Account Manager is responsible for promoting and selling KnowBe4's products and services to Mid-Market customers, helping them exceed sales quotas through upselling and relationship management. This role involves managing a sales pipeline, negotiating deals, and collaborating with internal teams to enhance customer commitment.

As an Account Executive, you will focus on converting inbound opportunities into successful customers. Responsibilities include understanding client challenges, using prospecting tools, qualifying inquiries, arranging meetings, and collaborating with partners, while actively participating in events and maintaining CRM updates.

The Staff Software QA Engineer will be responsible for testing and ensuring the quality of KnowBe4’s software products. This involves collaborating with other engineers, developing and coordinating test plans, improving testing practices, and coaching junior engineers. This role demands strong expertise in automated testing, software design patterns, and continuous process improvement in a fast-paced agile environment.

The CSS/HTML Front End Developer will design and develop engaging eLearning products by creating JavaScript and CSS solutions for online courses and tools, ensuring compliance with accessibility standards, and collaborating with various teams.

The Snr. Manager, APAC Field Marketing will lead a team of marketers to enhance brand promotion, focusing on demand generation and strategic marketing plans aligned with HQ messaging. Responsibilities include managing email campaigns, optimizing marketing communications, analyzing performance metrics, and implementing best practices for lead generation.

The Global Channel Enablement Manager will design and manage enablement programs for global partners and sales teams, focusing on aligning strategies to increase partner engagement and revenue. Responsibilities include coaching sales teams, advising on partner management, reviewing partner metrics, and collaborating on strategic initiatives to drive growth.

The Account Executive (Mid-Market) is responsible for acquiring new clients in the Mid-Market segment, meeting sales quotas through various prospecting methods, and maintaining sales records. The role involves understanding client needs, articulating product value, and collaborating with channel sales representatives to close deals.

The Content Specialist at KnowBe4 in Brazil is responsible for market analysis, reviewing compliance content, providing training and guidance, and contributing to the continual improvement of compliance processes. The role involves interacting with customers, conducting research, and supporting revenue teams.

The Compliance Content Specialist at KnowBe4 is responsible for market analysis, reviewing compliance content, providing training to staff, and contributing to the improvement of compliance processes. The role involves interacting with customers, publishers, and internal teams to ensure high-quality compliance training content.

The Senior Software Engineer at KnowBe4 is responsible for developing innovative software products within an agile environment. The role involves providing technical direction, solving complex engineering problems, and coordinating across various functions to align with strategic goals.

The Tech Support position is responsible for assisting customers with onboarding and product configuration, troubleshooting technical issues, and ensuring a positive customer experience. The role involves collaborating with the Product team, managing help desk tickets, and providing training to end-users.

The Tech Support (Tier 1) position works with customers and end-users to troubleshoot and resolve issues related to onboarding, platform use, and general console problems. They also work with the Product team to provide feedback and enhance KnowBe4's products. Overall, they ensure an awesome customer experience.

As a Channel Account Manager, you will develop partnerships with key reseller partners to enhance their success in selling KnowBe4 products. This involves relationship building, onboarding, creating strategic business plans, and providing product knowledge and marketing tools to drive customer acquisition and sales targets.

The Executive Assistant to the CEO and Chief of Staff provides comprehensive administrative support including calendar management, meeting logistics, travel coordination, and handling correspondence. Key responsibilities include reconciling expenses, assisting with presentations, and representing the CEO's office to clients. The role demands multitasking and a high level of professionalism.

The Senior Social Media Manager will drive the global social media strategy, manage paid and organic social media campaigns, collaborate with marketing and PR teams, oversee community management, and analyze performance for continuous improvement. The role requires overseeing a social media agency and creating engaging campaigns to support various marketing initiatives.