Principal Technical Program Manager - Payments Technology

Job Description
As a Principal Technical Program Manager at JPMorgan Chase within the Corporate and Investment Bank Payments Technology team, you'll lead high-performing teams in envisioning and creating complex technology solutions across the firm. This prominent position combines strategic thinking - about industry trends, firm-specific initiatives and relevant technology - with a deep understanding for how to develop and implement programs that can be rolled out globally, and across multiple lines of business. You'll work closely with executive leadership across the firm to identify and prioritize projects that serve the best interest of the entire firm. Meanwhile, you'll ensure that your Project Execution colleagues have the resources and guidance they need to deliver timely and relevant solutions. As a key professional in JPMorgan Chase & Co.'s global technology group, you'll have the opportunity to work with some of the industry's leading talent in developing programs with broad and lasting implications.
Job responsibilities

• Working with senior leadership and facilitating multiple stakeholder groups to identify portfolio priorities, define projects and associated milestones to deliver against these priorities.
• Partner with component and partner technology teams to align capacity with the portfolio and resolve capacity shortfalls.
• Partner with business analysts, product and operations to ensure that scope is clear.
• Maintain and monitor list of key program-level dependencies including across application groups and proactively track through to completion.
• Facilitate governance/ key project level meetings and meet the relevant information demands for those. Ensure decisions are made within governance and identified governance meetings have clear agenda, quorum members, reports and minutes published. Drive project adherence to the agreed project lifecycle.
• Ensure the project adheres to project risk and issue standards and maintain the project risk and issue log (driving remediation/ resolution activities through to closure). Drive effective escalation management of risks and issues from projects and releases into the program.
• Manage stakeholder communications at all levels across the firm and will be responsible for maintaining a project stakeholder and communications plan.

Required qualifications, capabilities, and skills

• Formal training or certification in technology project or program management concepts and 10+ years applied experience.
• Experience with software development best practices and experience establishing methods, tools, and process improvements for cross-team initiative.
• Experience managing software projects across cross functional teams, building sustainable processes and coordinating release schedules.
• Experience with Cloud Platform or Cloud technologies.
• Demonstrated influencing skills with proven ability as an effective and compelling communicator in both meeting room and large audience settings.
• Expertise in taking complex and controversial subjects, bring clarity and ultimately drive to decisions and operate in a highly collaborative, yet decisive and results-oriented manner.
• Experience in building culture for agile operating model.
• Ability to think strategically and creatively about business problems, break down problems and presents solutions while evaluating the pros and cons of each option.
• Demonstrated skills as a transformational leader with conviction, who is able to help others adopt and implement new strategies within a large, complex matrixed organization.

Preferred qualifications, capabilities, and skills:

• Experience in software engineering practices for the full software development life cycle, including build processes, testing, and operations.
• Experience in building web-based applications. Proven expertise in thinking through software architecture & infrastructure decisions.
• Degree in Computer Science, Computer Engineering, Mathematics, Engineering or a related technical field.

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
About the Team
Our Corporate & Investment Bank relies on innovators like you to build and maintain the technology that helps us safely service the world's important corporations, governments and institutions. You'll develop solutions that help the bank provide strategic advice, raise capital, manage risk, and extend liquidity in markets spanning over 100 countries around the world.