Job Title: Technical Program Associate
Location: Bangalore
Department: R&D
About the Role
We are looking for a Technical Program Associate to support our R&D Technical Program Management team. This role is ideal for someone who is passionate about technology, program execution, and process improvement. You will work closely with cross-functional teams-including engineering, product management, Services, and Support-to help drive project execution, track progress, and improve workflows.
Key Responsibilities
- Program Coordination: Assist in tracking and managing technical programs, ensuring timely execution and delivery.
- Project Execution Support: Work with stakeholders to maintain timelines, identify risks, and manage dependencies.
- Data Management & Reporting: Maintain dashboards, status reports, and documentation to provide visibility into project progress.
- Stakeholder Communication: Facilitate meetings, follow up on action items, and ensure alignment across teams.
- Process Improvement: Identify inefficiencies in workflows and suggest optimizations for better execution.
- Risk & Change Management: Support risk assessment activities and help manage scope changes effectively.
- Release Support: Assist in coordinating software releases by working with development and QA teams.
- Cross-Geo Collaboration: Coordinate and collaborate with globally distributed teams across different time zones to drive program execution.
Qualifications & Skills
- Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field.
- 2-4 years of experience collaborating with development teams. Experience in technical program management, project coordination, technical operations, or business analysis within a technology-driven environment is a valuable advantage.
- Strong understanding of SDLC, Agile, Scrum, and software development processes.
- Hands-on experience with project management tools such as JIRA, Confluence, Smartsheet, Other Atlassian or similar technologies.
- Experience working with cross-functional and cross-geo teams, managing dependencies and risks.
- Excellent communication and stakeholder management skills to effectively collaborate with technical and non-technical teams.
- Analytical and problem-solving mindset, with the ability to track and improve processes.
- Proficiency in data analysis using Excel, Google Sheets, or similar tools.
Preferred Qualifications
- Exposure to technical concepts such as APIs, cloud computing, DevOps, and CI/CD pipelines (familiarity with AWS concepts is a plus).
- Experience working in a globally distributed team environment, handling different time zones.
- Basic knowledge of risk management and change management practices in a technology setting.
What the Team is Saying
What We Do
Cleo is an ecosystem integration software company focused on business outcomes, ensuring each customer’s potential is realized by delivering solutions that make it easy to discover and create value through the movement and integration of B2B enterprise data. Cleo gives customers strategic, “outside-in” visibility into the critical end-to-end business flows happening across their ecosystems of partners and customers, marketplaces, and internal cloud and on-premise applications. Our solutions empower teams to drive business agility, accelerate onboarding, facilitate modernization of key business processes, and capture new revenue streams by reimagining and remastering their digital ecosystem through robust application, B2B, and data integration technologies.
Cleo Integration Cloud (CIC) is a cloud-based integration platform, purpose-built to design, build, operate and optimize critical ecosystem integration processes. The CIC platform brings end-to-end integration visibility across API, EDI and non-EDI integrations that gives technical and business users the confidence to rapidly onboard trading partners, enable integration between applications, and accelerate revenue-generating business processes. On the platform, businesses have the choice of self-service, managed services, or a blended approach – ensuring complete flexibility and control over their B2B integration strategy.
Cleo isn't just about EDI, iPaaS, API integration, or managed integration services. Rather we are about blending the best elements of these traditional integration technologies into a single platform, so organizations can connect and transact business across their entire ecosystem with complete confidence.
Why Work With Us
Cleo’s people share a genuine respect for each other and for the future we’re helping our customers to create. Beyond guiding how we act, and more important than driving us to deliver solutions that help our company and our customers succeed, our core focus on Appreciation creates something even more essential, for everyone: enduring value.
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Cleo Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
