Offices at Cleo

The Delivery Manager oversees managed services accounts by acting as the main client contact, ensuring service delivery meets expectations, managing escalations, preparing reports, and facilitating communication across departments to resolve issues and enhance service quality.

The FP&A Analyst prepares weekly reports on financial metrics, assists in budgeting and forecasting processes using Workday Adaptive Planning, and serves as a finance partner to department leaders. Responsibilities also include financial reporting, ad-hoc analysis, and supporting decision-making through presentations.

The Support Manager will oversee the management of the CIC environment within Cleo B2B Cloud systems, respond to incidents, troubleshoot customer issues, investigate data-related EDI issues, and ensure timely resolution and escalation of critical issues while collaborating with internal departments.