Technical Product Manager III - VALORANT, Cross-VALORANT Experience (XVX)

VALORANT is Riot’s take on a character-based tactical shooter. The Cross-VALORANT Experience team (XVX) is responsible for providing a cohesive and holistic experience for millions of players worldwide, setting up VALORANT to continue its success for new and existing players alike. This area is connected to the entire product, from the front end UI down to the low-level performance of the game itself, and ensures a high quality player experience via close partnerships with all other VALORANT teams.

As a Technical Product Manager III (TPM) at Riot, you will combine deep technical experience with product leadership capabilities to provide players with essential features and supporting systems. As a TPM on the Cross-VALORANT Experience Team, you will join a multi-disciplinary team focused on improving development experience for engineering, design, quality, and many others. You will set the product direction, vision, and strategy for game engine, game performance, and AI features that power VALORANT’s player experience. You will define the product requirements and guide the product lifecycle from start to finish in our most technical problem spaces.

Your curiosity and deep understanding of the intricate nuances of your customer’s workflows will be used to improve the ease and efficiency of the development and testing processes in order to ultimately improve the quality of the player experience. You will be accountable for maintaining a high level of in-game quality and performance on PC and Console for our players worldwide. 

Responsibilities:

• Define and drive the vision, strategy, and roadmap for highly technical opportunities on the Cross-VALORANT Experience team.
• Lead and set the direction for the products, tools, and support structure. 
• Manage relationships with partners, stakeholders and customers.

• Gather user feedback and incorporate it into product roadmaps.

• Ensure your products and team are aligned with the game team’s and Riot's goals.
• Partner and collaborate with the Engineering Manager, Producers, and Insights Specialists to align on the plans the team executes against.
• Review and develop Service Level Agreements and goals with all core customers.

Required Qualifications:

• 6+ years of relevant industry experience
• 4+ years of technical product management experience
• Bachelor's degree in Computer Science or a related field, or equivalent experience with strong technical knowledge and problem-solving skills.
• Excellent teamwork, team leadership, communication, and stakeholder management
• Hands-on experience with game engines (e.g. Unity, Unreal) and game development
• Excellent teamwork, team leadership, communication, and stakeholder management
• Deep understanding of player/customer needs within complex audience segments and the ability to anticipate future demands
• Exceptional ability to convey complex concepts across diverse audiences, fostering understanding and collaboration

Desired Qualifications:

• Experience working with teams building software for internal users (artists, engineers, designers)
• Experience working on live games or services operating at global scale

For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes the delight of players. We will be looking at your past studies, experience, and your personal relationship with games. If you embody player empathy and care about players' experiences, this could be your role!

Our Perks:

Riot has a focus on work/life balance, shown by our open paid time off policy, in addition to other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner and children, and a 401k with company match. Check out our benefits pages for more information.

Riot Games fosters a player and workplace experience that values teamwork embodied by the Summoner's Code and Community Code. Our culture embraces differences as a strength, and our values are the guiding principles for how we approach work. We are committed to putting diversity and inclusion (D&I) at the center of everything we do, and promoting a fair and collaborative culture where Rioters treat one another with dignity and respect. We encourage you to read more about our value of thriving together and our ongoing work to build the most inclusive company in Gaming.

It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act.

Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories:

• Safeguarding confidential and sensitive Company data
• Communication with others, including Rioters and third parties such as vendors, and/or players, including minors
• Accessing Company assets, secure digital systems, and networks
• Ensuring a safe interactive environment for players and other Rioters

These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.