Technical Product Engineer

eClinical Solutions helps life sciences organizations around the world accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud – the foundation of digital trials. Together, the elluminate platform and digital data services give clients self-service access to all their data from one centralized location plus advanced analytics that help them make smarter, faster business decisions. 

You will make an impact: 

The Technical Product Engineer is an integral part of the development and delivery of our elluminate® software product, operating at the intersection of product management, customer success, and engineering. This role focuses on advancing elluminate’s capabilities by developing and prototyping new capabilities using R, Python, and other tools, while also providing technical expertise to ensure successful customer adoption of advanced functionality. By combining technical excellence with a deep understanding of user needs, the Technical Product Engineer plays a pivotal role in shaping the future of the elluminate platform.

Your day to day: 

• Develop, test, and maintain tools, scripts, and prototypes that enhance elluminate’s functionality.
• Collaborate with Product Managers and support the product team by providing technical insights during feature development and release planning.
• Collaborate with engineering to ensure seamless integration of new capabilities into the platform.
• Create and maintain out-of-the-box libraries and reusable components to enable customers’ rapid adoption and effective use of the elluminate Statistical Computing Environment (SCE) and other products.
• Gain a deep understanding of unmet customer and market needs to conceive and pursue innovative solutions that automate and accelerate delivery, address clinical development challenges, and fill product gaps.
• Generate new ideas and products that grow market share, improve the customer experience, and drive revenue growth.
• Represent eClinical Solutions during prospect and client interactions to showcase our vision, gain buy-in, and drive excitement for the elluminate platform, with a focus on advanced technical solutions.
• Assist customers with advanced technical integrations and configurations of elluminate features.
• Provide technical expertise to troubleshoot and resolve implementation challenges.
• Develop and deliver documentation, guides, and training materials to ensure successful customer adoption.
• Take the first step towards your dream career. Here is what we are looking for in this role. 

Qualifications: 

Education & Experience

• Bachelor’s degree or equivalent work experience preferred
• Excellent knowledge of English
• Knowledge of the pharmaceutical industry clinical development process

Professional Skills

• 3+ years in technical support, product development, or implementation roles within software or SaaS platforms.
• Background in life sciences, clinical research, or healthcare technology preferred.
• Experience with data-driven applications, analytics platforms, or data pipelines.
• Thorough understanding of software design principles, patterns, and practices
• Excellent verbal and written communication skills

Technical Skills

• Proficiency in R and Python for data analysis, prototyping, and algorithm development.
• Experience with APIs, cloud platforms, and database technologies (SQL).
• Familiarity with clinical data standards (e.g., CDISC SDTM) is a strong plus.
• Accelerate your skills and career within a fast-growing company while impacting the future of healthcare. We have shared our story, now we look forward to learning yours! 

eClinical is a winner of the 2023 Top Workplaces USA national award! We have also received numerous Culture Excellence Awards celebrating our exceptional company vision, values, and employee experience. See all the details here: https://topworkplaces.com/company/eclinical-solutions/ 

eClinical Solutions is a people first organization. Our inclusive culture values the contribution that diversity brings to our business. We celebrate individual experiences that connect us and that inspire innovation in our community. Our team seeks out opportunities to learn, grow and continuously improve. Bring your authentic self, you are welcome here! 

We are proud to be an equal opportunity employer that values diversity. Our management team is committed to the principle that employment decisions are based on qualifications, merit, culture fit and business need.