Technical Operations Engineer

Company Description

We are Delio

Be it asset managers, distributors or ecosystem providers, Delio is the partner of choice for financial firms that are looking for the building blocks to deliver their digital private markets strategy. Today, Delio works with more than 50 organisations in 18 countries, including market-leading organisations such as Barclays, Coutts and The Earthshot Prize. 

Our white-label, AI-powered operating system (Delio Core OS) is the market-leading digital client experience across private markets. Our solutions can be utilised end-to-end or embedded via API, covering the aggregation, structuring, distribution, administration and reporting of private assets.

Job Description

As the Technical Operations Engineer, you will be responsible for maintaining the efficiency, reliability, and security of an organisation's technical systems and infrastructure. This role ensures that operational processes are optimised, technical issues are promptly resolved, and systems are continuously monitored to support business objectives.

Qualifications

Key responsibilities

• Design and implement cloud infrastructure solutions using Infrastructure as Code principles

• Maintain and optimize our AWS cloud environment, ensuring cost efficiency and performance

• Develop and maintain Terraform configurations for infrastructure provisioning

• Build and optimize CI/CD pipelines using GitHub Actions

• Manage and optimize Kubernetes clusters and containerized applications

• Configure and maintain service mesh architecture using Istio

• Implement and manage secrets using HashiCorp Vault

• Monitor system health and performance using tools like Sentry and other observability platforms

• Collaborate with development teams to architect solutions that meet application requirements

• Document infrastructure changes, processes, and standard operating procedures

Essential requirements

• Proven track record of 3+ years in infrastructure engineering or similar technical operations role

• Demonstrated experience with AWS services (EC2, S3, RDS, VPC, IAM, etc.)

• Strong background in Infrastructure as Code tools, particularly Terraform

• Experience with secrets management using HashiCorp Vault

• Proficiency in scripting with Python, Go, and Bash

• Extensive experience with Kubernetes and container orchestration

• Experience with service mesh implementation, particularly Istio

• Proven experience with GitHub Actions and modern CI/CD practices

• Experience with installing and managing Kubernetes applications using Helm

• Strong command of version control systems (Git) and CI/CD practices

• Demonstrated ability with monitoring tools including Sentry and observability platforms

• In-depth understanding of networking concepts and security best practices

Desirable requirements

• AWS certifications (Solutions Architect, DevOps Engineer)

• Experience with additional service mesh technologies

• Experience with Octopus Deploy or alternative hosted CD tooling

• Knowledge of configuration management tools (Ansible, Chef, or Puppet)

• Experience with log management and analysis tools

• Background in implementing security controls and compliance requirements

• Experience with performance tuning and optimization of cloud resources

Technical Skills

• Cloud Platforms: AWS (primary), experience with GCP or Azure a plus

• Infrastructure as Code: Terraform, CloudFormation

• Containerization: Docker, Kubernetes

• Service Mesh: Istio

• Secrets Management: HashiCorp Vault

• CI/CD: GitHub Actions

• TypeScript, PHP or Go programming language experience a plus

• Monitoring: Sentry, Prometheus, Grafana, CloudWatch

• Operating Systems: Linux (Ubuntu, Amazon Linux)

• Version Control: Git

Additional Information

What we offer

Our team is the beating heart of Delio. After joining Delio you can expect:

• 25 days holiday (plus bank holidays), increasing with length of service

• Access to our employee share incentive scheme

• Extra day off for your birthday 

• Hybrid / flexible working policy

• Private medical insurance and Death-in-service benefit

• Defined contribution pension scheme