The Product department focuses on creating world-leading cybersecurity products and works closely with technical, marketing and sales departments. The main goal is to take our products above and beyond using cutting edge technologies and help organizations resolve their security related problems.
As a Technical UX Copywriter at NordLayer, you will play a pivotal role in creating an exceptional user experience for our products and services. Your primary responsibilities will include crafting user-friendly content for our web-based control panel, applications, and technical documentation. You will collaborate closely with product managers, project owners, UX designers, and product marketing teams to ensure our customers have access to clear, concise, and engaging information.
Main responsibilities
- Write and edit user experience (UX) copy for our products, applications & web-based control panel.
- Develop and maintain instructional manuals, how-to guides, and step-by-step documentation in our product Help Center.
- Collaborate with marketing copywriters to align technical and marketing content for consistency and accuracy.
- Take ownership of the Help Center platform, regularly reviewing and updating existing articles for accuracy, clarity, and user-friendliness.
- Proactively offer improvements to enhance the readability and usability of technical documentation.
Core requirements
- Fully proficient in written US English
- Proven experience as a UX copywriter or technical writer.
- Strong understanding of UX principles and user-centric design.
- Excellent written communication skills, with an emphasis on clarity and simplicity.
- Proficiency in technical writing, including the ability to explain complex concepts in an easy-to-understand manner.
- Ability to work collaboratively in a cross-functional team.
- Attention to detail and a commitment to maintaining content quality and accuracy.
Bonus points for
- Experience working with content management systems (CMS).
- Experience working in B2B SaaS product.
Salary range
- Gross Salary 2700-4300 EUR/Month.
About Us
Nord Security is a global leader in internet privacy and security solutions and Lithuania’s second tech unicorn. Established in 2012, Nord Security now has more than 1400 employees and serves millions of users worldwide. Our team has a global mission to shape a more secure and peaceful online future for people everywhere. With that in mind, we built several advanced cybersecurity solutions: NordVPN, NordLayer, NordLocker, NordPass, NordProtect, NordStellar, and Saily.
NordLayer is an adaptive network access security solution for modern businesses developed by the standard of NordVPN.
We help organizations of all sizes enhance their internet security and modernize network and resource access with technical improvements aligning with the best regulatory compliance standards. Helping organizations to adopt ZTNA principles, NordLayer is focused on the Security Service Edge of cybersecurity services.
Quick and easy to integrate with existing infrastructure, hardware-free, and designed with ease of scale in mind, NordLayer meets the varying growth pace and ad-hoc cybersecurity requirements of agile businesses and distributed workforces today.
And we’re always looking to expand our team of:
• Future shapers
• Restless achievers
• Self-movers
• Honest communicators
• Team players
What We Offer
• Access to Nord Security products. We build solutions used by millions of users worldwide, and you’ll get to experience our products firsthand;
• Professional growth. Internal and external events, online training, conferences, books - everything you need to reach full potential;
• Health benefits. Private health insurance, online and on-site workouts, consultations to feel and be your best;
• Mental wellbeing. Access to mental health tools like Calm, Headspace, and Mindletic. Options for therapy to keep your emotional wellbeing in check;
• Team spirit. Team buildings and parties with games, shows, tastings, food coupons, gifts, and it’s on us;
• More free time. Stay with us and additional vacation days will be added to your calendar;
• Additional paid leave. Additional days are covered by us in cases of illness or special occasions;
• Flexibility. Flexible working time arrangement.
Kindly refer to our Privacy Notice for Recruitment Candidates for comprehensive information regarding our data handling procedures throughout recruitment processes: https://bit.ly/3urJdOL
Top Skills
What We Do
Nord Security is one of the world’s leading providers of digital security and privacy solutions for businesses and individuals. We are a home for advanced security solutions that share the Nord brand and values. Today, our products are used by millions of customers worldwide and praised by all the major cybersecurity experts and top media outlets. Since 2012, we have been creating and building award-winning products: NordVPN - the fastest VPN on the planet, built to protect your online traffic and privacy with next-generation encryption. NordLayer - an adaptive network access security solution for modern businesses, helping organizations to fulfill scaling and integration challenges. NordPass - a password manager designed with the user in mind, from simplicity to security. Built using zero-knowledge encryption. NordLocker - a powerful end-to-end encryption tool for safely storing and sharing files. Comes with secure cloud storage. Our community of cybersecurity experts, software developers, engineers, data analysts, and other tech professionals share one common goal – create a safe cyber future for everyone. Explore our open positions here: https://nordsecurity.com/careers Or refer a friend or colleague: https://nordsecurity.com/referrals Learn about our Privacy notice for recruitment candidates here: https://bit.ly/3mJFoAy
