- Graduated from engineering (preferably mechanical) departments of universities,
- Preferably at least 5 years of experience in technical training in the Air Conditioning Sector,
- Experienced in team management, strong leadership and communication skills,
- Knowledge of technical support and field mechanical installation practices,
- Ability to prepare and present technical training materials,
- Advanced level of written and verbal communication in English,
- Advanced negotiation and bargaining skills,
- Adopts a customer-oriented approach and has problem solving skills,
- Proficient in MS Office and technical drawing/design programs (preferably AutoCAD or similar),
- No domestic and international travel barriers,
Job Description
- Providing technical trainings for overseas vendors and domestic authorized services,
- Determining the relevant Education budget and managing it in accordance with the criteria,
- Providing support to dealers and services on installation and product training,
- Preparing regular reports on training activities, field work and technical support processes and presenting them to senior management,
- Analyzing product performance and customer feedback and making recommendations,
- Mentoring the development of team members and enhancing their technical skills,
- Supervising the implementation of product installation standards and safety procedures,
- Supporting field teams in solving technical problems and intervening when necessary,
At BDR Thermea Group, we believe that diversity, equity, and inclusion (DE&I) are critical to our success. We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work. Please check out our DE&I policy on our website to find out more.
Top Skills
What We Do
We make the energy transition a reality. Our brands – trusted by installers and end-users in more than 100 countries in all European markets, Turkey and China – include Baxi, De Dietrich, Remeha, Brötje, Chappée and Baymak.
We manufacture close to our customers in 14 different locations in nine countries.
Our customers can choose from different technologies that allow them to reduce their carbon footprint while enjoying comfort in their homes.
Our goal is to help bring the energy transition closer. Our connected and integrated technologies enable the global shift towards fully sustainable energy carriers, such as heat pumps, hybrid and hydrogen boilers, and we work to reduce carbon emissions from our operations, suppliers, and products.
