Workweek Monday - Friday
Drive Data-Driven Change Across Our Most Critical Customers
We are seeking an experienced Technical Account Manager (TAM) to serve as a trusted technical advisor for our Enterprise customers. As a TAM, you will lead technical strategy and implementation for strategic accounts, guiding customers through complex analytics projects and ensuring successful deliveries. You will scope technical initiatives, drive execution based on best practices, and play a key role in customer success.
Why Join Our Field Engineering Services Team?
Our Field Engineering Services team operates at the intersection of customer engagement, product innovation, and business impact. As a TAM, you will lead technical engagements, shape product adoption, and help customers maximize the value of their data solutions.
Our Enterprise customers rely on our technology to power insights for thousands of users. These implementations involve diverse data technologies, multi-stakeholder environments, and high-impact product integrations—offering you the opportunity to work on challenging and rewarding projects.
What You’ve Accomplished So Far:
- 3-5 years of experience in a technical, customer-facing role.
- Led or assisted in complex software implementations in the cloud, data warehouse, or business intelligence environments.
- Worked directly with customers to troubleshoot technical issues and drive solutions.
- Hands-on experience with data tools such as Business Intelligence, Database Management, Analytics, or Integration.
- Delivered technical presentations and demonstrations to both technical and executive audiences.
Required Skills:
- Strong SQL proficiency and experience with data modeling in Data analytics tools (e.g., Sisense, Tableau, Power BI).
- Proficiency in Linux and experience with REST APIs.
- Comfortable with programming languages (e.g., Python, JavaScript, Java, C++, Go).
- Understanding of analytics data modeling strategies and concepts.
- Strong problem-solving mindset and intellectual curiosity.
Bonus Skills
- Experience with Kubernetes and Docker.
- Familiarity with React, Next.js, Vue.js, or similar JavaScript frameworks.
- Hands-on experience embedding software into other applications.
Knowledge of SSO methods such as SAML 2.0, OpenID Connect, and JWT.
Top Skills
What We Do
Sisense believes the smallest insights can drive large-scale business decisions.
Sisense embeds analytics seamlessly into any workflow. From retail to life sciences to manufacturing, their solutions power customer experiences by increasing user adoption and supporting smart, quick business moves. For product leaders, this means providing customers with uncomplicated tools for intuitive, insightful ways of working. In turn, key decision-makers get the answers they need in the tools they use, and the confidence to make data-driven decisions without waiting on analyst teams. With Sisense analytics tools, IT and BI teams can help everyone at their company analyze, explore, and collaborate to uncover valuable insights.
In order to make better-informed business decisions, the barriers between questions and answers must be removed where end users work. Because once there’s a clear path to clear answers, business leaders can better understand their world and gain the necessary knowledge to take action in it.
Why Work With Us
At Sisense, our people are our greatest asset, and we prioritize their well-being. Guided by our core values—caring, customer-centricity, action, disruption, and inclusivity—we offer self-care days, flexible PTO, and Summer Half Days. We foster growth through personalized career plans, ensuring employees thrive and accelerate their careers.
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Sisense Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.