Kamino Retail (powered by Equativ) stands at the forefront of retail media innovation as a pioneering SAAS platform. We equip retailers with advanced tools and solutions to revolutionize their advertising strategies, amplify customer engagement, and drive concrete results. Join us in shaping the future of retail media through innovation, collaboration, and strategic prowess.
Role Overview:
Step into a pivotal role as a Technical Account Manager at Kamino Retail, leveraging your technical expertise to enhance our dynamic team. You'll provide high-quality technical solutions, build strong client relationships, and play a crucial role in achieving our objectives.
Key Responsibilities:
- Collaborate closely with cross-functional teams to understand client needs and propose tailored technical solutions.
- Ensure successful implementation of technical solutions for clients, ensuring seamless integration and an exceptional experience.
- Provide top-tier technical support to clients, resolving issues and addressing inquiries efficiently and timely.
- Act as a crucial liaison between internal technical teams and clients, ensuring transparent communication and client satisfaction.
- Actively participate in identifying product improvement opportunities and conveying customer feedback to the development team.
Qualifications:
- Demonstrate a solid understanding of technologies related to retail media and a passion for technical solutions.
- Prior experience in a similar technical solution management role, preferably within the retail media industry.
- Excellent communication and interpersonal skills to collaborate effectively with clients and internal teams.
- Proactively troubleshoot technical issues and provide optimal solutions.
- Manage multiple tasks and projects concurrently while maintaining meticulous attention to detail.
- Knowledge of programming languages and project management is a plus.
Benefits:
- Gain hands-on experience in a professional environment focused on technical solutions within the retail media industry.
- Develop and refine your technical and interpersonal skills through diverse, practical experience.
Why Choose Us? If you are a technical professional with a passion for retail media and a desire to play a pivotal role in implementing cutting-edge solutions, we invite you to apply and join our innovative team at Kamino Retail. Shape the future of retail media with us!
Top Skills
What the Team is Saying
What We Do
As a leading independent ad tech platform, we provide brand and privacy-safe solutions that empower our clients to achieve maximum results. We offer the market an independent ad server, SSP, buyer tools, media services, and more.
This combination of engineering excellence and client expertise helps us serve the interests of both the supply-side and the demand-side with equal professionalism and technical sophistication.
And, as we work toward fulfilling on the promise of advertising technology, we also keep the consumer and their rights in mind in all we do
Our objective? Disrupt the digital advertising industry through high-performance solutions, innovative formats, and exceptional quality.
Our pride? A global and diverse team that flourishes through a corporate culture advocating ownership and who live through three essential values: Be brave, Be thoughtful, Be together.
Why Work With Us
Accelerate your career. Our global training events, online training courses, and fantastic people leaders offer unlimited opportunities to develop and grow your career.
Take a break. When you work hard we know you also need to rest. We offer generous time off and parental leave policies, as well as mental health and wellness activities.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
