About Us
Netlight is a modern Teal organization with a strong emphasis on self-management and provides a full range of premium IT-consulting services at the forefront of the digital industry. We are known for our product- and technology-independent expertise across a wide range of industries and clients. As a network organization of over 2,000 professionals, we make aspiring digital leaders successful in their business-critical IT projects. Netlight has been recognized multiple times as a top employer and for our growth, continued profitability, and commitment to diversity, equity, and inclusion within the IT industry.
Today, we are expanding across Europe with over 10 active international offices. Come join us at Netlight—where trust, personal responsibility, and diverse experiences fuel our continued success.
Our Culture
At Netlight, we strive to be a diverse, equitable, and inclusive organization. We believe that the richness of our culture comes from the unique values and experiences each person brings to the table. We focus on personal growth and career development through mentoring, coaching, and continuous learning. Every Netlighter is an active part of shaping our culture, creating a direct link between individual growth and the company’s success.
Who We’re Looking For
The ideal candidate is someone who:
Is Social and Enjoys Networking: You thrive on building relationships and creating connections with colleagues across the organization.
Have Junior to Intermediate IT Experience: You have a fundamental understanding, or a strong will and interest to learn, IT systems and support operations.
Fluent in German and English: You can communicate effectively in both languages, with Swedish as a plus.
Is a Team Player: You believe in collaboration and enjoy working closely with others to solve problems.
Is Humble and Open-Minded: You are eager to learn and open to new ideas, approaches, and technologies.
Has a Flexible Mindset: You adapt quickly to changing environments and are comfortable with uncertainty.
Takes Initiative: You enjoy problem-solving, leading by example, and taking ownership of your work.
The Role
We are looking for a Tech Support Specialist to join our Munich office. In this role, you will be responsible for providing IT support and engaging with various teams across Europe. You will contribute to the improvement of internal systems, work on projects that enhance our tech environment, and be a key part of ensuring smooth day-to-day operations.
Key Responsibilities:
- Manage support tickets and provide IT troubleshooting via Zendesk.
- Offer onsite technical support to colleagues.
- Participate in small to medium-sized projects aimed at optimizing internal processes and systems.
- Assist with tech-related aspects of office moves and new office setups.
- Work collaboratively with our distributed team, including colleagues in Munich, Hamburg, Oslo, and Stockholm.
What We Offer
- A dynamic team environment.
- Opportunities to participate in innovative and impactful projects.
- Access to a network of mentors and personal communities for continuous professional development.
- Competitive salary and attractive benefits.
Your Future Team
You will be part of a distributed team with colleagues in Munich, Hamburg, Oslo, and Stockholm. The team is led by a Delivery Lead based in Stockholm and we work closely together across locations to ensure success in all our projects.
Apply Today
If you are passionate about IT support, enjoy working in a flexible environment, and want to help shape the future of our tech systems, we’d love to hear from you! Apply today with your up-to-date CV.
We look forward to hearing from you!
Top Skills
What We Do
Netlight is a relationship organisation of 2 000 consultants making aspiring digital leaders successful. Providing a full range of consultancy services from technology and design to data and management. Netlight has been awarded top employer several times, as well as for growth, continued profitability, and engagement for equality and diversity within the IT industry. Located in Stockholm, Oslo, Helsinki, Copenhagen, Munich, Hamburg, Berlin, Frankfurt, Zurich, Cologne and Amsterdam.
We refine the concept of IT consulting to be about talents who, in cooperation, create valuable results for our clients.
For our consultants, the client's interest always comes first. Our clients are market-leading within their field. Our goal is to deliver independent solutions and tangible results based on our clients’ conditions and business objectives. We accomplish this by focusing on competence, creativity and business sense.
Our offering is realized by Netlight’s talented consultants, with qualifications above the ordinary. Netlight delivers independent solutions together and benefits from our collective expertise, beyond the single individual’s ability. This allows Netlight to engage where technology is business critical by taking on our clients’ biggest challenges and identifying opportunities or solving problems. We call it to grow talent, create together and engage in challenge
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