Team Manager - Channel Support

Company Description

Sutherland is seeking an attentive and goal-oriented person to join us as a Team Manager - Channel Support for a tech program. We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!

Job Description

Responsibilities:

• Own and manage relationships with the partner ecosystem including distributors and partners.

• Manage the pipeline together with partners, assisting the partner with required resources for closing new / renewal deals.

• Developing and executing partner account plans & channel sales strategies to ensure that revenue targets are met and over-achieved.

• Create and Analyze Tableau reports and deliver insights about channel performance.

• Support the execution of channel marketing activities, including trade shows, online campaigns, and events.

• Collaborate with internal teams to ensure partners have the resources they need.

• Efficiently Manage a team of Channel support associates to provide Proactive and Reactive support to distributors and partners.

• Identify and implement process improvements for effectiveness of the Channel Support team.

• Work closely and build relationships with the rest of the Tenable team, including Sales, Pre Sales, Customer Advocacy, Research & Development, and Operations.

Qualifications

Our most successful candidates will have:

Communication Skills:

• Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner.
• Excellent written and oral communication skills.

Technical Skills:

• Computer Navigation Skills and multi-tasking.
• Basic level familiarity of Operating System.
• Working knowledge of Cybersecurity technologies, Networking, or system administration.
• Should be familiar with the basics of data analysis and has intermediate knowledge with MS Office applications specially Word, Excel and Presentation required for strategic planning and business reviews.

Management Skills:

• Minimum of 2 years’ experience in Channel management / partner management, preferably in a technical program.
• Experience in managing a team of Channel support associates.
• A pro-active attitude towards developing trust and professional rapport with team members; the ability to be a team-player.

Key Competencies:

• Shift flexibility is mandatory
• Willingness to take on project work when required
• Ability to identify mentor opportunity based on Monitor evaluation
• Ability to identify mentor opportunity based on Monitor evaluation

Education:

• Bachelor’s degree or Associate Degree preferred but not required

Additional Information

All your information will be kept confidential according to EEO guidelines.