Search the 120 jobs at Sutherland

In this remote role, you will assist families and schools with scholarship inquiries, ensuring all questions are addressed and callers are satisfied. You'll need to handle incoming calls related to funding and application status, providing excellent customer service with empathy and patience.

Support training activities within the organization, contributing to the development and implementation of training programs.

The Associate Manager - Business Analyst is responsible for analyzing and optimizing business processes to enhance operational efficiency. This includes identifying bottlenecks, gathering business requirements, analyzing data, generating insights, and overseeing implementation of improvements.

The Content Writer will develop content strategies, create high-quality articles, proofread and edit content, conduct research, and meet project deadlines, ensuring alignment with the client's objectives and tone of voice.

The Sr. Operations Manager will enhance processes and boost efficiency by managing performance and service quality, establishing communication with clients and team members, analyzing data to produce effective strategies, identifying training needs, collaborating on promotions, and ensuring compliance with operational procedures.

The Senior Manager for Process Improvement will lead Lean Six Sigma initiatives by identifying business challenges, conducting analyses, and delivering actionable recommendations to improve cost and customer experience. Responsibilities include mentoring other project managers and ensuring projects meet metrics and goals.

The Lead Technical Training position involves creating and revising training materials, facilitating multi-week training programs, coaching and supervising learners, and providing feedback to improve performance metrics. The role requires excellent communication skills and the ability to adapt to shifting schedules.

The Sr. Associate - Trans Processing is responsible for processing invoices, managing payment proposals, handling vendor accounts, and resolving case inquiries related to transactions. This role includes tasks like auditing payment lists, ensuring compliance, and maintaining updated vendor information.

As a Senior Dotnet Engineer, you will design, build, and test scalable and secure software solutions, collaborating with business leaders and teams across the organization. You will focus on enhancing technology platforms and implementing continuous improvement practices throughout the software development lifecycle.

The Sr. Associate Manager of Talent Acquisition is responsible for building a recruiting team, mentoring recruiters, developing recruiting plans, managing budgets, and leading global recruiting projects, particularly for technical roles.

The Customer Experience Analyst will complete CX observations and champion initiatives for continuous improvement. This role involves analyzing team performance to identify opportunities for enhancing customer satisfaction and quality in interactions.

The RPA Business Analyst at Sutherland will identify, analyze, and document business processes for automation, gathering requirements, assessing feasibility, and collaborating with developers. Responsibilities include stakeholder management, testing, documentation, and ongoing performance monitoring of RPA solutions to enhance operational efficiency.

The .NET Developer will design, develop, and maintain high-performing web applications for global clients using the .NET framework and SQL Server. Responsibilities include understanding requirements, ensuring error-free code, collaborating with team members, implementing best practices, and addressing performance issues.

The Sr. Associate - Admin Support manages janitorial services, coordinates logistics for meetings and client visits, oversees food quality in the office, monitors office supplies and equipment inventory, and handles administrative tasks like filing and answering inquiries. This role involves collaboration with finance and vendors to resolve issues and ensure proper inventory management.

The Lead Technical Trainer will create, facilitate, and evaluate training materials aimed at enhancing both soft and technical skills for the organization. This role involves coaching and supervising trainees, creating reports, and ensuring training meets the needs of clients and organizational goals.

As a Tech Sales Manager at Sutherland, you will enhance the sales skills of your team and optimize performance by modeling effective sales techniques, monitoring individual performance, and providing tailored coaching. You will also be responsible for analyzing sales data, developing improvement plans, and leading initiatives aimed at increasing sales effectiveness in the digital marketing domain.

The Team Manager for Tech & Sales at Sutherland will drive performance aligned with goals, manage administrative responsibilities, develop and train team members, strengthen client relationships, and ensure high service quality. Additionally, they will produce effective strategies based on data reports and maintain communication with leadership.

The job involves providing technical support for NetApp products, diagnosing and troubleshooting various storage systems and solutions, and collaborating with other engineers to resolve complex issues. Responsibilities include remote support, recreating scenarios in a lab, and creating knowledge base articles.

Account Manager position focusing on managing sales and tech operations for a public Internet domain registrar and web hosting company. Responsibilities include coaching sales team, monitoring performance, strengthening relationships, leading marketing initiatives, people management, metric management, and reporting analytics.

Seeking an experienced Apigee Administrator to manage and optimize API gateway infrastructure using Apigee and AWS cloud deployment. Responsibilities include Apigee administration, AWS cloud integration, performance optimization, disaster recovery, collaboration, and documentation.