The Client Partner will strategize account growth, manage client relationships, lead new business opportunities, and handle client issues effectively.

The Associate Manager will lead transportation services operations across Jamaica and Colombia, oversee a team, ensure service quality, and drive continuous improvement while managing vendor relationships and operational data analysis.

Deliver application training on NICE products, focusing on business value in contact centers, while developing training content and collaborating with project teams.

The role involves processing invoices, reconciliations, and resolving discrepancies while providing customer support in English and German.

The GTI Specialist provides customer support for desktops, laptops, and mobile devices, assisting with maintenance and troubleshooting of infrastructure while enhancing user experience and IT service delivery.

The Lead - Technical Training will oversee training initiatives, ensure technical training quality, and develop training materials for staff.

The Lead - Customer Experience is responsible for evaluating customer transactions, ensuring adherence to processes for optimal customer experience, managing performance quality, and establishing communication with clients.

As a Content Moderator, you will review and moderate content in Arabic and English, handling sensitive information, ensuring compliance, and collaborating in a team environment.

Serve as the main contact for customers by answering calls, providing product information, processing payments, and performing account maintenance. Upselling may also be encouraged.

Customer Service Consultants will handle inbound calls, provide customer support, process payments, and may upsell products. Strong communication skills are essential.

Customer Service Consultants will manage inbound calls, provide service to consumers, respond to inquiries, and perform account maintenance and up-selling.

Maintain and manage the ERP pipeline processes at Sutherland, ensuring efficient operation and delivering results for business performance.

Customer Service Consultants handle inbound calls, providing support, processing payments, and promoting new products. Excellent communication and multitasking skills are essential.

Customer Service Consultants will manage inbound calls to provide customer service, handle inquiries, process payments, and encourage up-selling.

Provide exceptional customer service to customers of a US Telecommunications client, ensuring quality interactions and support.

Customer Service Consultants provide exceptional service by answering inbound calls, processing payments, handling inquiries, and may upsell products.

The role involves facilitating digital transformation and optimizing business operations using AI and advanced technologies while ensuring client satisfaction.

Consultants will be the primary contact handling inbound calls, providing customer service, answering inquiries, processing payments, and encouraging upsells.

Customer Service Consultants handle inbound calls, offering exceptional service, responding to inquiries, processing payments, and up-selling products.

Customer Service Consultants serve as the primary point of contact for customers, answering calls, providing product information, maintaining accounts, and potentially upselling services.