Team Lead DevOps Engineering

Team Lead, DevOps Engineering

Point & Pay- Remote, FL

*You will be expected in Tampa several times per year*

What you'll be doing:

• Lead, mentor, and motivate a small team. This may include coaching and developing team members, identifying promotion/growth opportunities, executing progressive disciplinary action, and participating in performance reviews
• Delegate tasks to team members based on management requests and project needs
• Take the lead on investigating and resolving technical issues and provide escalated technical support while partnering with peers to build a solid basis for technical expertise and troubleshooting problems
• Administer servers, network infrastructure, and databases for development and deployment
• Responsible for effective provisioning, installation/configuration, operation and maintenance of services and system software and related infrastructure
• Ensure systems, operating systems, software systems and related procedures adhere to organizational values
• Ensure a reliable, secured and optimized systems environment
• Install new and/or rebuild existing servers and configure hardware, peripherals, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements
• Implement integrations requested by developers
• Deploy updates and fixes
• Build tools to reduce the occurrences of errors and improve the customer experience
• Develop software to integrate with internal back-end systems
• Perform root cause analysis for production errors
• Develop scripts to automate visualization
• Design procedures for system troubleshooting and maintenance
• Additional projects as assigned by management

What we need from you:

• Bachelor’s degree in a technical, engineering or related field
• 5+ years of IT Project Management experience with proven database and infrastructure project management experience
• Good hands-on knowledge of Source Code Management (Version Control System) tools like Git
• Experience with systems monitoring software and systems
• Proficient in developing Continuous Integration/ Delivery pipelines
• Experience with automation/ integration tools like Jenkins
• Knowledge of major cloud service providers, like AWS
• Hands-on knowledge of software containerization platforms like Docker and container orchestration tools like Kubernetes.
• Proficient in scripting languages such as python, bash, perl
• Experienced in Linux architectures, Ubuntu/CentOS
• Ability to effectively interact with, lead and mentor individuals with varying levels of experience and further develop them to higher levels of independent effectiveness
• Must be self-motivated and able to meet objectives with little supervision, as well as the ability to manage multiple and changing priorities with attention to detail
• Ability to document Root Cause Analysis and ongoing system documentation
• Well-developed technical and analytical skills to support and troubleshoot complex issues in an enterprise environment
• Understanding of common backup and restore procedures
• Proven track record of managing a large AWS environment / Cloud environment

Salary Range: $140,000- $150,000

Pay within this range varies by work location and on job-related knowledge, skills, and experience. We look forward to discussing your salary expectations and our full total rewards offerings throughout the interview process.

What we offer: 

We offer a comprehensive benefits package that enables our teams to live a life well lived, both personally and professionally. Some of our perks include:

• Medical, Dental, & Vision Coverage

• Flexible Paid Time Off

• 401(k) + Match

• Mental Health Support & Well-Being Program

• Paid Maternity & Paternity Leave

• Education Assistance

• Company-funded Lifestyle Spending Account

Please note: North is a US based company and no sponsorship is available for this position at this time.

Point & Pay by North. Custom payment solutions for government and utilities. 

Who we are: 

Point & Pay by North builds and integrates advanced payment solutions for governments, utility companies, courts, HOAs, property management companies, and other industries with unique payment needs. Solutions cover the entire payment lifecycle, from paper and electronic billing to online presentment and remittance processing.

At North, we celebrate diversity and create an inclusive environment for everyone. We are an equal-opportunity employer.

To learn more about North and our family of companies, visit our website: https://www.north.com/company/about/our-companies-brands 

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