Assist in managing the Billing team as needed and provide support.
Oversee the billing preparation and processing during the monthly close cycle.
Assist with resolving billing discrepancies or issues escalated by team members.
Manage the portal inbox to ensure timely response to the business or customer.
Ensure customer master accounts are up to date with required changes.
Interact with other internal departments, such as sales and customer service, to improve processes, resolve issues and update necessary billing information.
Ensure billing policies and procedures are documented and followed.
Work closely with the Cebu Team Lead and U.S. Billing Team to support departmental goals, learnings, and team objectives.
What We Do
Dynata is the world’s largest first-party data platform for insights, activation and measurement. With a reach that encompasses over 62 million consumers and business professionals globally, and an extensive library of individual profile attributes collected through surveys, Dynata is the cornerstone for precise, trustworthy quality data. The company has built innovative data services and solutions around its robust first-party data offering to bring the voice of the customer to the entire marketing continuum – from strategy, innovation, and branding to advertising, measurement, and optimization.
The Dynata data platform, an all-in-one solution for insights, activation and measurement, leverages our robust data, innovative technology and more than 40 years’ experience as a pioneer in consumer and B2B insights. Our vision for the Dynata data platform is to automate the entire marketing continuum, with capabilities to target audiences; uncover insights; connect data; activate, measure and optimize campaigns; and analyze, visualize, publish and share those insights to drive your business growth.
We’ve helped more than 6,000 market research firms, brands, media and advertising agencies, publishers, and consulting and investment firms around the world and in every industry accelerate transformation, enable better decision-making, and deliver revenue growth.
