Who we are:
Zilch is a payment tech company on a mission to create the most empowering way to pay for anything, anywhere. Combining the best of debit, credit and savings, we give our customers the option to earn instant cashback or spread the cost of pricier purchases, completely interest free and with no late fees. Pretty great, right?
We started in 2018 with a small team and a big dream - to make credit accessible to all. Since then, we've achieved double unicorn status and taken on more than 4 million customers. There are some exciting projects coming up and we’ve got big growth plans.
Want to join us?
The role.
As a Talent Acquisition Coordinator at Zilch, you’ll be the go-to Zilcher in our hiring process, keeping everything running smoothly from start to finish! You’ll be the friendly face behind the scenes, making sure candidates and hiring teams have a seamless, enjoyable experience every step of the way. Whether it’s scheduling interviews, keeping candidates in the loop, or lending a hand to hiring managers, your knack for organisation and attention to detail will help us build an unforgettable hiring experience. Join us to be the driving force behind Zilch's talent journey!
Day to day responsibilities.
- Coordinate and schedule interviews, including phone, virtual, and in- person meetings, for candidates across various roles and departments.
- Serve as the primary point of contact for candidates, providing timely updates, interview confirmations, and ensuring a positive candidate experience.
- Handle all live roles from start to end.
- Manage and maintain applicant tracking systems (ATS), ensuring candidate information and hiring data are accurate and up to date.
- Ensure scorecards are completed within 24 hours of all interviews.
- Report on time to hire, costs per hire, candidate feedback, stakeholder performance, vacancies, closed roles, average salary, total fees and more
- Format job descriptions, post open roles on multiple job boards, andkeeping postings current.
- Collaborate with Talent Partners and Hiring Managers to understand role processes and provide scheduling and coordination support.
- Manage relationships with recruitment agency partners, coordinating role requirements, communicating feedback, and tracking the progress of referred candidates.
- Collaborate with the People team in relation to new hires, their onboarding logistics.
- Help identify areas to streamline and improve the recruitment process to ensure efficiency and positive candidate experience.
- Ensure compliance with all applicable employment laws and best practices in hiring processes.
What we’re looking for...
- Proven experience 2 years + in a Talent Coordination or Talent administrative role.
- Familiarity with Applicant Tracking Systems (ATS) and recruitment tools.
- Excellent organisational skills, attention to detail, and ability to multitask in a fast-paced environment.
- Strong communication skills, with the ability to engage effectively with candidates, internal stakeholders, peers and external agency partners.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Proficiency in MS Office Suite (Word, Excel, Outlook) and experience with HR software is a plus.
- A collaborative, proactive attitude with a passion for enhancing candidate experience and supporting hiring processes
Benefits
Compensation & Savings
- Pension scheme - 5% employee contribution and 3% employer contribution
- Death in Service scheme - 3x your annual basic salary to nominated beneficiaries
- Income Protection - up to 75% of annual basic salary to cover long term injury or illness
Health & Wellbeing
- Private Medical Insurance including;
- GP consultations (video, telephone or face-to-face)
- Prescribed medication
- In-patient, day-patient and out-patient care
- Mental health support
- Optical, dental & audiological cover
- Physiotherapy
- Advanced cancer cover
- Menopause support
- Employee Assistance Programme including
- Unlimited mental health sessions
- 24/7 remote GP & physiotherapy
- 24/7 helpline for emotional & practical support
- Savings & discounts on everyday shopping
- 1:1 personalised wellbeing consultations
- Gym membership discounts
Family Friendly Policies
- Enhanced maternity pay
- Enhanced paternity pay
- Enhanced adoption pay
Zilch App Rewards
- 5% cashback in Zilch rewards on purchases through the app
- £200 Zilch rewards bonus for WFH set up
Learning & Development
- Professional Qualifications
- Professional Memberships
- Learning Suite for e-courses
- Internal Training Programmes
- FCA & Regulatory training
Workplace Perks
- Hybrid Working 3 days in office
- Casual dress code
- Work related social events
- Free fruit, snacks, and refreshments in the office
What We Do
On a mission to eliminate the cost of consumer credit. For good.
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