Talent Compliance Operations Manager 1

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Job Summary

Reporting to the Talent Compliance Operations Manager, the person in this role will support the Talent organization by defining, developing, and maintaining employment policies and procedures. They will also advise and collaborate on talent process creation, modification, and maintenance for continuous improvements to ensure compliance with global employment law.

Job Responsibilities: Key responsibilities for the role

• Define, develop, and maintain employment policies, and procedures through collaborative conversations with business leaders, talent risk & relations, legal counsel, and risk management in order to leverage all perspectives and ensure the needs of the business are being met
• Advise and collaborate on talent process creation, modification, and maintenance for continuous improvements to ensure compliance of process, procedures, and standards with global employment law by defined global protocols and policies for talent team members in all RSM global locations on risk compliance, policy creation, implementation, and interpretation.
• Develop progressive and proactive processes and procedures to provide consistency and equity to enable employees to focus their efforts on achieving the highest possible personal and corporate success.

• Act as L2/L3 escalation for policy interpretation and exceptions, ensuring proper documentation to provide consistency and equity, escalating to talent risk & relations and/or  legal  as needed
• Act as  point of escalation for background check flags and escalations prior to adverse action process
• Maintain strong interdependent partnerships with all Talent COEs and lines of business in order to understand and minimize risks associated with our services
• Provide oversight and assistance for country specific  compliance and regulatory filings Other duties as assigned

              Minimum Requirements

• Associates or bachelor’s degree in human resources or related degree and/or minimum of 6 years of equivalent experience
• Minimum of 3 years’ experience in HR related roles
• Minimum of 3 years’ experience using an HRIS
• Working knowledge of Human Resources, Benefits, Payroll, and Total Reward programs
• Excellent written and verbal communications 
• Strong attention to detail and quality
• Ability to handle assignments that are of a confidential and complex nature with considerable discretion, judgment and tact are essential

Preferred Requirements

• Must have a personal reputation for providing superior customer service and building a culture around customer service
• Ability to think strategically and anticipate potential challenges before they occur or escalate
• Ability to deal with own and others’ mistakes and failures in a constructive way
• Ability to work collaboratively with peers internally and external business partners
• Strong follow-through skills
• Proven ability to work with minimal guidance, manage multiple priorities simultaneously, and
  take initiative even under unfamiliar or ambiguous circumstances
•  Excellent interpersonal and written communication skills
• Strong computer skills, including an affinity to learning and utilizing new systems, tools and
  technology
• Proficient and Microsoft Office product suite
•  Outstanding organizational skills that are solution-oriented
•  Ability to work well under pressure; meet established targets and goals in a high volume,
  fast-paced and rapidly changing work environment
• Strong business acumen

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html.  

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.  

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at [email protected].