Who We Are
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms, and automation. For more information, please visit solera.com.
The Role
We are seeking a technically skilled & highly motivated individual to work within our growing Global IT Organization. This role requires a range of experience supporting Windows servers running customer-facing and internal applications.
What You’ll Do
• Effectively deploy, configure, and maintain Windows servers in a Data Center environment.
• Be accountable for server health, uptime, monitoring and disaster recovery.
• Routinely patch, remediate and secure operating systems in alignment with security policies.
• Create and maintain standardized OS templates and employ automation to rapidly deploy virtual machines.
• Assist project teams in technical design, strategy, planning and implementation of server and software rollouts.
• Perform daily operational tasks such as completing change requests, resolving trouble tickets, server monitoring and problem triage.
• Produce and maintain server documentation
• Adopt DevOps practices to drive the use of automation to simplify routine tasks.
What You’ll Bring
Key skills
• Windows server installation, configuration, and administration (Windows Server 2012 > current)
• Scripting and other automation (i.e. PowerShell)
• Performance tuning and troubleshooting
• VMWare, Networking, and storage fundamentals.
• Good, clean documentation skills
• Working within a team to drive improvements, stability, and Security.
Desirable skills
• Windows Server and IIS administration
• Windows Remote Desktop Services
• OS security and server hardening
• Software deployment tools (Octopus, Jenkins, GIT, etc)
• SCCM or similar
• Monitoring tools (Icinga, New Relic, Opsview, Zabbix, etc)
• Disaster Recovery methodologies and implementation
Experience
• 7+ years’ experience supporting Microsoft Technologies in a production environment.
• Undergraduate degree in computer science or related field preferred, or equivalent work experience.
• Working experience in a multi-platform, multi-data center IT environment.
• Experience automating tasks using scripting languages like PowerShell, Ansible etc.
• Experience creating and maintaining good documentation.
• Experience in ISO compliance.
Personal Characteristics
• Excellent interpersonal and communication skills
• Willingness to identify, implement and drive improvements.
• Proactive, enthusiastic, and output driven.
• Flexibility with regards to working outside normal business hours as required.
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Top Skills
What We Do
Solera is a leading global provider of integrated vehicle lifecycle and fleet management software-as-a-service, data, and services. Through four lines of business – vehicle claims, vehicle repairs, vehicle solutions and fleet solutions – Solera is home to many leading brands in the vehicle lifecycle ecosystem, including Identifix, Audatex, DealerSocket, Omnitracs, eDriving/Mentor, Explore, CAP HPI, Autodata, and others. Solera empowers its customers to succeed in the digital age by providing them with a “one-stop shop” solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 300,000 global customers and partners in 100+ countries. For more information, visit www.solera.com.
