Systems Engineer II

Spectrum's Product and Technology team creates, develops, and operates the nation's fastest mobile service, most reliable internet service, most viewed live TV app, and the most advanced WiFi, serving nearly 100 million users and 500 million devices. We are transforming the next era of connectivity and entertainment experiences. The diversity of experience available within Spectrum's Product and Technology team is unmatched and there are opportunities to grow your career as a designer, architect, engineer, developer, operator, or data scientist. We are creative, disciplined, hard-working, complex-problem solvers that believe in collaborating to deliver the highest quality customer experience.
BE PART OF THE CONNECTION
As a Systems Engineer II, Service Activation Integration Engineer, you'll be responsible for designing, executing, and analyzing comprehensive tests on enterprise-wide Operations Support Systems (OSS) applications and their associated operating systems and databases. Will participate in full life-cycle of systems engineering activities of high-quality, scalable solutions.
WHAT OUR SYSTEMS ENGINEERS ENJOY MOST

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Contributes to design sessions with OSS Architects, Requirements Analysts, IT Operations and OSS Systems Engineers.
• Reviews existing integration capabilities, data sources, and proposed solution designs for feasibility, cost and functionality.
• Creates detailed design documents and functional specifications for new applications / services and for enhancements to existing systems / services.
• Creates work effort estimates for assigned tasks and support prioritization and release management.
• Develops of core code modules, unit test tools and release notes for enhancements and bug fixes.
• Installs, administers, configures and maintains OSS applications including operating systems and related software.
• Provides 'on call' support to resolve OSS application issues after normal business hours.
• Uses established change management processes, requiring operational procedures be performed with minimal customer impact, (i.e. during established maintenance window).
• Works with database administrators to configure, tune and maintain databases in variety of languages.
• Documents systems configurations and upgrades.
• Designs and implements change control policies and disaster recovery plans.
• Monitors and assists in managing applications, device availability, network conditions and system reliability and performance, service and program maintenance and storage resources.
• Perform other duties as requested by supervisor.

WHAT YOU'LL BRING TO SPECTRUM
Required Qualifications

• Experience:
• System Testing experience in Telecom - 5 + years of experience
• Network OSS application experience - 2 + years of experience
• Expertise in integration testing and end to end testing of SOO solutions in live network environment - 5 + years of experience
• Solid understanding of telecom protocols and technologies - 5+ years of experience
• Enterprise Application Integration (EAI) - 2 + years of experience
• Education:
• Bachelor's degree in Computer Science or related field, or equivalent experience; May require Industry Standard Certifications
• Technical Skills:
• Skills Demonstrated in-depth ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality
• Demonstrated in-depth ability to create detailed documentation to functionally understand new and existing applications
• Demonstrated in-depth ability to follow and implement established change and control policies and procedures
• Demonstrated in-depth ability to troubleshoot application problems
• Demonstrated in-depth knowledge of testing tools and application frameworks
• Demonstrated in-depth knowledge of OSS applications and software
• Demonstrated in-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process
• Skills:
• Demonstrated in-depth ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality
• Demonstrated in-depth ability to create detailed documentation to functionally understand new and existing applications
• Demonstrated in-depth ability to follow and implement established change and control policies and procedures
• Demonstrated in-depth ability to troubleshoot application problems
• Demonstrated in-depth knowledge of testing tools and application frameworks
• Demonstrated in-depth knowledge of OSS applications and software
• Demonstrated in-depth knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process
• Abilities:
• Ability to read, write, speak and understand English.
• Travel Ability:
• Office Environment
• Schedule:
• Full time

Preferred Qualifications

• System Testing experience in Telecom - 5+ years of experience
• Network OSS application experience - 3+ years of experience
• System Administration experience - 3+ years of experience
• Experience with CSG billings systems - 5+ years of experience
• Experience in Enterprise Application Integration (EAI) - 3+ years of experience

SPECTRUM CONNECTS YOU TO MORE

• Innovative Tools & Tech: Work with high-performing software and applications on the forefront of the digital telecommunications industry.
• Dynamic Growth: The growth of our industry and evolving technology will power your career as you move up or around the company.
• Supportive Teams: Who you are matters here. And, we aim to foster an inclusive workplace where every person is empowered to bring their best ideas.
• Total Rewards:

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ISY340 2024-44909 2024
Here, employees don't just have jobs, they build careers. That's why we believe in offering a comprehensive package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.
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Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most.
Who You Are Matters Here We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.