System Engineer

Posted 3 Days Ago
Be an Early Applicant
Office, Machaze, Manica
Mid level
Insurance
The Role
The System Engineer will support the AS400 core Life Administration System, maintaining server health, managing IT vendors, and facilitating compliance audits. Responsibilities also include planning upgrades, conducting preventive maintenance, and integrating AI-driven features. The role requires collaboration with teams for system optimization and participation in disaster recovery drills.
Summary Generated by Built In

About FWD Group

FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience.

For more information, please visit www.fwd.com

For more information about FWD Hong Kong, please visit www.fwd.com.hk/.

Purpose

  • Assists in analyzing, planning, implementing, maintaining, troubleshooting, and enhancing AS400 core Life Administration System
  • Responsible for managing vendors from IT product sourcing, pricing, capabilities, performance evaluation, and SLA.
  • As the regional technical AS400 responsible person to drive the upgrade activities of LIFE Asia, Group Asia, MSP, WAS, OS/400 version upgrade, and vulnerability patching.
  • Support an internal and external audit exercise for AS400, compliance with FWD IT risk and security policies

Key accountabilities

  • Assist to monitor, maintain and support AS400 servers in a good order for the Group
  • Responsible for AS400 administration including change control, programming, testing, bug fixing, applying program temp fix, health checking on various system modules for HK and Non-HK business units
  • Plan and schedule the preventive maintenance for AS400 servers, support audit exercise on AS400 servers
  • Compile management reports on regular basis, including daily health check reports to AS400 team lead
  • Make recommendations to improve availability, capacity, and performance on AS400 servers
  • Support AS400 Cloud project in terms of planning, testing, migration, and implementation
  • Support annual DR drill exercise on AS400 for various country BU
  • Collaborate with cross functional teams to integrate AI-driven features. 
  • Analyze large datasets to train and optimize generative AI algorithms. 
  • Stay updated with the latest advancements in generative AI and machine training 

Qualifications / experience

  • High diploma or above in computer science
  • At least 3 years’ working experience on AS400 system administration.

Knowledge & technical skills

  • Familiar with the CSC SMART/DIARY and Life Insurance business is an advantage
  • Familiar with OS Object Authority Security, Backup and Restore Operation, HMC Operation, and System Monitoring
  • Understand the process of software development life cycle
  • Capable to write Control Language (CL) for AS400 task automation
  • Hands on experience on Mimix replication tool
  • Good communication skills

Top Skills

As400
Control Language (Cl)
The Company
9,995 Employees
Remote Workplace

What We Do

FWD Group is a pan-Asian life and health insurance business with more than 12 million customers across 10 markets, including some of the fastest-growing insurance markets in the world. The company was established in 2013 and is focused on changing the way people feel about insurance. FWD’s customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience

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