Support Manager for Claw Machine

Posted 9 Days Ago
Be an Early Applicant
Limassol
Entry level
Information Technology • Software
The Role
Manage support for claw machines, including installation, maintenance, and troubleshooting. Communicate issues effectively and ensure operational efficiency.
Summary Generated by Built In

We’re BrainRocket — an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Malta, and Portugal.
Here, everything moves at rocket speed: driving innovation, pioneering projects, and fast-tracking careers.
Together, we turn ideas into action—let’s get started!

BrainRocket continues to grow at a fast pace, and so is our team. Such a dynamic atmosphere opens unlimited horizons to people who want to gain unique knowledge and know-how, develop their skills and seize career development within the company. Join our fantastic team of bright minded people!

Requirements/Qualifications:

  • Ability to work in multitasking environment;
  • Good verbal and written communication English skills;
  • Basic knowledge of operating the computer/phone/tablet;
  • Experience in the maintenance the slot machines (repair and installation);
  • Fault find and determine the causes of equipment, component, and system failure.

Responsibilities:

  • Operate with the chat-bots on the phone/tablet/laptop;
  • Adding the prizes to the claw machines;
  • Report to managers about issues with the machine or support bots;
  • Fault find and determine the causes of equipment, component, and system failures;
  • Resolve the issues with the machine or support bots;
  • Fault find and determine the causes of equipment, component, and system failures.

Bold moves start here. Make yours. Apply today! 

Top Skills

Computer
Phone
Tablet
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The Company
931 Employees
Remote Workplace
Year Founded: 2020

What We Do

BrainRocket is a software development company and digital solutions provider.

We have created over 40 cutting-edge products across 20 different markets.
With over 1,300 talented minds and offices in Cyprus, Malta and Portugal, our team is determined to create groundbreaking ideas and products.
To achieve this, we focus on creating a supportive culture that encourages both personal and professional growth within a positive and welcoming environment

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