Support Intern

Posted 8 Days Ago
Be an Early Applicant
Lincoln, NE
15-15 Annually
Internship
Hardware • Information Technology • Software • Sports • Wearables
Build the world’s most powerful network of sports video and data to empower teams to make every moment count.
The Role
As a Support Intern at Hudl, you will provide technological support to users by answering their questions via phone, email, or live chat. You will work on real responsibilities, collaborate with other staff members to resolve technical issues, and gain practical experience in a supportive environment.
Summary Generated by Built In

At Hudl, we build great teams. We hire the best of the best to ensure you’re working with people you can constantly learn from. You’re trusted to get your work done your way while testing the limits of what’s possible and what’s next. We work hard to provide a culture where everyone feels supported, and our employees feel it—their votes helped us become one of Newsweek's Top 100 Global Most Loved Workplaces.  
We think of ourselves as the team behind the team, supporting the lifelong impact sports can have: the lessons in teamwork and dedication; the influence of inspiring coaches; and the opportunities to reach new heights. That’s why we help teams from all over the world see their game differently. Our products make it easier for coaches and athletes at any level to capture video, analyze data, share highlights and more.
Ready to join us?

Your Role

We're looking for current students to join our Support team in June 2025 for a 6-7 month internship opportunity. You’ll be working with a department full of talented people who provide technological support to our users. If you’re excited by the idea of making a real impact on sports teams by answering questions via phone, email or live chat, we want to hear from you.

This role requires working  in the office, so we're currently considering candidates who live within a commuting distance of our headquarters in Lincoln, Nebraska. 

Must-Haves

  • Current student. You expect to graduate in December 2025 or May 2026.
  • Empathetic. You can easily put yourself in someone else's shoes to find them the best solution.
  • Communication skills. You're able to clearly provide solutions with a human touch, both through email and on the phone. You can ensure customers understand their technical issues and how you’ll resolve or elevate them.
  • Organized. Your time-management skills enable you to thrive in school, life and at work. Strategically planning and prioritizing these various responsibilities and events is what helps you be successful.

Nice-to-Haves

  • Customer service experience. The way we speak and interact with customers matters. A previous role in a customer setting would ensure you know how to present information in various situations.
  • Team-oriented. You can collaborate with other staff to research and resolve technical issues. 
  • Prior Hudl knowledge. Our clients come to us to enhance their game—you’ll make sure they know how to use Hudl in the best way possible.

Our Role

  • Ask you to make an impact. You're part of the team—that means you'll have real responsibilities. We want to hear what you think and see what you can do.
  • Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But even if you’re taking advantage of the opportunity to work remotely, we’ll provide you the tech you need to do your best work.
  • Develop your career. On top of working alongside some of the best professionals in the business and gaining real-world experience, we’ll give you extra opportunities like lunch-and-learns and access to curated libraries to round out your internship.
  • Support your wellbeing. You’ll have an entire team on your side to give advice and provide answers to your questions, plus more resources like topic-specific Slack channels and employee resource groups. In short, we have you covered.

Compensation

The hourly pay range for this role is set by a candidate’s year in school, and will be determined by their academic standing at the start of the internship.

Base Hourly Range

$15$15.50 USD

Inclusion at Hudl 

Hudl is an equal opportunity employer. Through our actions, behaviors and attitude, we’ll create an environment where everyone, no matter their differences, feels like they belong. 
We offer resources to ensure our employees feel safe bringing their authentic selves to work, including employee resource groups and communities. But we recognize there’s ongoing work to be done, which is why we track our efforts and commitments in annual inclusion reports. 
We also know imposter syndrome is real and the confidence gap can get in the way of meeting spectacular candidates. Please don’t hesitate to apply—we’d love to hear from you.

Privacy Policy

Hudl Applicant and Candidate Privacy Policy

The Company
HQ: Lincoln, NE
1,250 Employees
On-site Workplace
Year Founded: 2006

What We Do

Hudl is a pioneer in performance analysis technology, now helping more than 200K teams in 40+ global sports prepare for and stay ahead of the competition. Every product, feature and tool is designed with one purpose in mind: to ensure coaches and athletes make every moment count. A complete suite of video and data products ensures coaches have the insights they need and athletes get the shot they deserve. From grassroots to the pros, more than 6M users utilize Hudl's best-in-class software, hardware and services, including online coaching tools, mobile and desktop apps, smart cameras, analytics, professional consultation and more.

Founded in 2006 in Lincoln, Nebraska, Hudl now has more than 3,200 employees operating out of 17 countries. With a global team of engineers, analysts and support, Hudl is building the world’s most powerful network of sports video and data.

Gallery

Gallery

Similar Jobs

Lincoln, NE, USA
302 Employees

Toast Logo Toast

Manager, Customer Care - Kitchen

Cloud • Fintech • Food • Information Technology • Software • Hospitality
Omaha, NE, USA
5000 Employees
62K-99K Annually

Toast Logo Toast

Technical Support Expert - Kitchen

Cloud • Fintech • Food • Information Technology • Software • Hospitality
Omaha, NE, USA
5000 Employees
25-25 Annually

Toast Logo Toast

Customer Care Expert - Kitchen

Cloud • Fintech • Food • Information Technology • Software • Hospitality
Omaha, NE, USA
5000 Employees
25-25 Annually

Similar Companies Hiring

Stepful Thumbnail
Software • Healthtech • Edtech • Artificial Intelligence
New York, New York
60 Employees
HERE Technologies Thumbnail
Software • Logistics • Internet of Things • Information Technology • Computer Vision • Automotive • Artificial Intelligence
Amsterdam, NL
6000 Employees
True Anomaly Thumbnail
Software • Machine Learning • Hardware • Defense • Artificial Intelligence • Aerospace
Colorado Springs, CO
131 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account