Intern, Science and Customer Support

Posted 16 Days Ago
Be an Early Applicant
Lincoln, NE
Internship
Biotech
The Role
Assist the Technical Support Team in providing support to researchers and scientists, focusing on environmental instrumentation and customer service.
Summary Generated by Built In

Primary Work Location

Lincoln, NE

Overview

Work as a member of the Technical Support Team.  Develop knowledge about our technical instrumentation through exposure to our Environmental Product Line. Assist in providing daily technical support to researchers and scientists. Assist in product issue tracking and reporting. Participate in application testing and instrument testing. Write up application notes and technical tips. Assist in field experiment setups and maintenance.

Semester

  • Ability to begin work this summer and possibly into the 2025 - 2026 school year.

Professional QualificationsEducation

Must be pursuing an undergraduate degree in biological or physical sciences or a related field (junior year).

Experience

  • Familiarity with the techniques of environmental field instrumentation fundamental to the relevant scientific discipline.
  • Familiarity of mathematical and physical principles as they relate to instrumentation and biological or environmental issues.
  • Experience, or interest and aptitude for providing high quality, responsive customer service
  • Experience with computers and software, networking & communications.
  • Experience with data analysis tools such as Excel, R or Python

General

  • High problem-solving ability, good attention to detail
  • Self-starter, motivated, curious learner
  • Excellent communications skills in English (verbal and written)
  • Team Player. Enjoys and works well with other people in a team environment
  • High ethics, integrity, honesty, and patience
  • Dependable, positive attitude and good attendance

Position ResponsibilitiesSpecific

  • Specific jobs will be assigned based on the individual’s capabilities, experience, education, and/or area of study. Job examples can include, but are not limited to:
    • Provide some technical assistance to colleagues as they assist customers.
    • Analyze and resolve problems relating to instrument use and maintenance.
    • Participate in technical support content development.
    • Track and report product issues and feature requests
    • Perform testing and research on instrument applications.
    • Assist Product Managers or Technical Support members on various projects.

General

  • Medium Work- Exerting 20-50 pounds of occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects.
  • Other job-related duties as assigned.


Top Skills

Excel
Python
R
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The Company
Lincoln, NE
302 Employees
On-site Workplace
Year Founded: 1971

What We Do

LI-COR Biosciences is a global leader in developing innovative, high quality instrumentation for biotechnology and environmental technology. Our mission is to impact lives through science—from helping protect the Declaration of Independence and catalog the coffee genome in South America to conducting experiments aboard the International Space Station and developing dyes used in cancer surgery clinical trials. Together as a team, we at LI-COR Biosciences are driven to improve the human condition through dynamic research tools that help scientists solve the challenges facing humanity. More information at www.licor.com.

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