About Nimble
Nimble is a robotics and AI company inventing and scaling autonomous logistics with intelligent robots to enable fast, efficient, and sustainable commerce. We’re developing generalized robot intelligence and building general-purpose mobile manipulator robots, the first in the world capable of performing all core warehouse functions. We've recently closed a $106M Series C funding round at a $1 billion valuation and we're continuing to grow our all-star team.
Our mission is to empower and inspire mankind to accomplish legendary feats by inventing robots that liberate us from the menial.
Our long-term vision is to invent the Autonomous Supply Chain – everything from the inside of factories and warehouses to your front door – using next-gen intelligent robotics to deliver faster, more efficient, and more sustainable commerce.
We were founded from the AI labs at Stanford and Carnegie Mellon. We’re backed by the World’s most prestigious investors and Nimble’s Board of Directors includes AI and robotics legends like like Marc Raibert (Founder of Boston Dynamics), Fei-Fei Li (Chief Scientist of AI at Google, Director of Stanford’s AI lab), and Sebastian Thrun (Founder of Google X, Waymo, Kitty Hawk, and Udacity)!
Join us to leave your mark on the future of robotics, AI, and logistics!
Why Join Nimble?
At Nimble, we are committed to building legendary products, a legendary team, and a legendary legacy. Join us and become part of an ambitious, humble, and resourceful culture where your work will leave a lasting impact on the future of robotics and commerce.
Nimble's Core Values:
Be relentlessly resourceful - Challenge the status quo. Make the impossible, possible. Do whatever it takes.
Be legendary - Be the best at whatever it is that you do. Leave your mark. Motivate and inspire others.
Be humble - Leave your ego behind. Have a growth mindset. Learn and improve yourself every day.
Be dependable - Take ownership and deliver. Be loyal to your team and Nimble's mission.
About the Role
Support Engineer is responsible for keeping system and robot uptime of the onsite fleet as high as possible through diagnostics, hands-on troubleshooting, and coordination with operations as well as engineering teams at HQ. You will be part of a team working to perform diagnostics, maintenance, and retrofits on production robots. You will be the first line of support entrusted to guide operations during critical issues
Responsibilities
- Diagnose issues for Nimble’s fleet of robots
- Read and interpret specifications, diagrams, manuals and other documentation such as standard operating procedures created by engineering and management
- Investigate robot logs for issues with mechanical, electrical, and software systems.
- Work with software, hardware, and robotic engineering teams in order to test and root cause mechanical, electrical, and farm operations issues.
- Develop new standard operating procedures for complex maintenance and diagnostics tasks based on work with technicians and engineers
- Alleviate operational issues with Nimble’s Robotics and Fulfillment software
- Help prioritize hardware and software improvements using a data-driven approach based on downtime and severity
- Provide timely response to operations and maintenance teams to improve system and robot metrics
Requirements
- Minimum of 5 years of experience in a manufacturing or production environment directly maintaining and improving complex equipment, or a minimum of 2 years experience combined with a BS in engineering (industrial, mechanical, electrical) or robotics
- Hands-on experience with robotics and mechanical systems
- Experience using electrical tools such as multimeters, and oscilloscopes, to diagnose issues.
- Demonstrated excellence with simple scripting languages (Python)
- Strong technical curiosity and debugging skills including reading technical logs, mechanical drawings, and circuit diagrams
- Demonstrated ability to use appropriate tools to physically repair a variety of mechanical equipment including metalworking, soldering, and crimping
- Experience using Linux day-to-day (Ubuntu/Debian preferred)
- Demonstrated excellence in communication and documentation
- Ability to work autonomously with minimal supervision
Additional Requirements
- Regularly required to use hand tools, to reach with hands and arms into tight spaces, and to talk or hear in person or on the telephone or radio
- Hearing is frequently required for equipment operation analysis
- Required to work and walk at elevated heights, using fall protection equipment.
- Frequently required to stand, walk, sit, climb, balance, stoop, kneel, crouch, or crawl to access necessary equipment.
- Occasionally required to smell, using odors to determine process or equipment problems.
- Regularly lift and/or move up to 20 pounds, frequently lift and/or move up to 40 pounds, and occasionally be required to lift and/or move more than 50 pounds.
- Close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
- Ability to work on-call/stand-by, weekends and holidays as needed
- Work location is in a warehouse environment with variable temperatures including cold, heat and humidity
- Exposure to moving mechanical parts; fumes or airborne particles; occasionally exposed to high, precarious places; manufacturing conditions; heat; risk of electric shock; and vibration
Culture
We embrace challenges and strive to make the impossible possible each day. We’re not in this to do what’s easy or to be mediocre. We want to create something legendary and leave our mark on the world. We’re ambitious, we’re gritty, we’re humble and we’re relentlessly resourceful in pursuit of our goals. If this sounds like you then you might be a great fit!
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Nimble Robotics, Inc. is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the basis of race, color, religion, national origin, ancestry, disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, sexual orientation, age, military or veteran status, or any other characteristic protected by applicable state, federal or local laws.
NIMBLE’S BENEFITS
Flexible PTO
Enjoy the time you need to travel, rejuvenate, and connect with friends and family.
Health Insurance
Nimble provides medical, dental, and vision insurance through several premier plans and options to support you and your family.
Paid Parental Leave
Enjoy paid bonding time following a birth.
Commuter Benefits
Take the stress out of commuting with access to fully-paid parking spots.
Referral Bonus
Get a cash bonus for any friend or colleagues that you refer to us that we end up hiring.
401k
Contribute towards a 401k
Equity
Be an owner in Nimble through our equity program.
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What We Do
Nimble is pioneering intelligent robotic manipulation to reinvent eCommerce fulfillment. Our founding team comes from the AI labs at Stanford and Carnegie Mellon. We're backed by famed robotics and AI legends like Fei-Fei Li and Sebastian Thrun.
Today, we provide end-to-end robotic picking solutions for goods-to-person picking, put-wall sorting and induction for eCommerce order fulfillment. Our robots integrate into production in 1 day requiring no changes to the WMS/WCS. Our solutions provide a stable labor force, cost savings, reduction in staffing churn, and boosted efficiencies. Using our proprietary human-in-the-loop supervision and AI framework we deliver unmatched reliability in handling any product from day 1.
