Supplier Risk Manager

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Regular or Temporary:

Regular

Language Fluency:  English (Required)

Work Shift:

1st Shift (United States of America)

Please review the following job description:

The Supplier Risk Manager is responsible for developing and implementing supplier management routines at TIH/CRC supporting the Supplier Risk Management Standards and Policies. This role operates in TIH Procurement and supports business unit and functional partners in managing supplier risk through supplier onboarding activities, reassessments, advice and counsel, and regular reporting.
Provides consultation and support during the planning and contracting phases, onboarding of new suppliers, ensuring completion of artefacts and risk assessment activities. Reviews, tracks and works with the function and business unit representatives to monitor and mitigate risks related to Service Level Agreement (SLA) performance. Collaborates with Enterprise Cybersecurity (ECO), Compliance, Internal Audit and business to improve efficiencies, reduce costs, mitigate risks and enhance the business and function user experience to realize optimal delivery from suppliers.

KEY RESPONSIBILITIES

Following is a summary of the essential functions for this job.  Other duties may be performed, both major and minor, which are not mentioned below.  Specific activities may change from time to time. 

• Plan and implement Supplier Risk Management function to include technology, policies, procedures and meeting cadence with business and functional representatives.
• In conjunction with Sourcing & Contracting and ECO, coordinate Risk Review questionnaires, manage results, tier suppliers by risk and meet requirements for monitoring supplier risk and performance
• Ensures exit strategies exist, including Winding Down Plan and Repatriation Plan
• Drive awareness to supplier risks through participation in supplier-led risk forums and other training
• Manage escalations between the supplier, business units and functional entities through to resolution
• Key communication point with all lines of Business and suppliers in their portfolio, functional partners to ensure necessary information for the cross-functional teams are delivered
• Ensure proper monthly monitoring of SLAs for all suppliers via a risk-based approach
• Provide reporting to senior management on health of the portfolio including key risk indicators and control execution
• Works with the suppliers, business units and Functional Partners to identify, document and close any service gaps/performance levels

EDUCATION AND EXPERIENCE

The requirements listed below are representative of the knowledge, skill and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor’s degree or equivalent experience is required.
• 5 years of experience in Supplier Risk Management is required.

FUNCTIONAL SKILLS

• Implement risk management practices in the financial services industry
• Execution of policies and procedures
• Experience with industry standard analytics platforms/ERP (Workday, PowerBI, Excel, etc.).
• Excellent interpersonal skills with a strong customer service focus
• Experience working in a complex environment and managing multiple priorities

Location: This position is hybrid in Charlotte, NC.

General Description of Available Benefits for Eligible Employees of TIH Insurance: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of TIH Insurance offering the position. TIH offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on TIH's generous benefit plans, please visit our site. Depending on the position and division, this job may also be eligible for TIH’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

CRC supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. CRC is a Drug Free Workplace.

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