Supplier Quality Engineer

Join our team at Helen of Troy and make an immediate impact on our trusted brands: OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, and Revlon. Together, we build innovative and useful products that elevate people's lives everywhere every day.

Look around your home, and you'll find us everywhere, in your kitchen, living room, bedroom, and bathroom. We are already making your everyday lives better. We are powered by knowledgeable, enthusiastic, and forward-thinking people committed to developing a culture of inclusion. Whether you are just starting your career or in need of a challenge, we recognize, develop, and empower talent!

Position: Supplier Quality Engineer

Department: Hydro Flask, Quality and Compliance  

Work Location: Bend, OR

Hybrid Schedule: Helen of Troy associates enjoy the advantages and flexibility of a hybrid working model, allowing 3 days minimum, and remote 2 days. Any changes to this working model will be communicated accordingly.

What you will be doing:

The Quality Engineer is responsible for quality assurance and control of current and future Hydro Flask products/production throughout the lifecycle as well as the successful maintenance of a comprehensive product quality program.

• Participate in product development teams to ensure product quality

• Collaborate with design engineering on product test plans

• Build and maintain product inspection plans

• Communicate and train inspectors on new product quality requirements for launch

• Product inspection plans delivered to QC team prior to pilot and QC trained

• New product quality reviewed and approved prior to release

• Proactively monitor product quality and respond to changes

• Collect and analyze product quality data through inspection results, warranty claims, product reviews, etc.

• Establish production product testing cycle to supervise tooling life and audit production quality control

• Promptly root cause quality issues, contain exposure and implement targeted corrective actions

• Drive product quality improvements throughout the entire product lifecycle

• Maintain production product quality below 1.0% warranty claims

• Prevent quality issues from multiple occurrences

• Work together with in-country support services to ensure product quality before shipping as well as to advance overall vendor quality

• Sustainably evolve quality inspection process as supply chain evolves and volumes increase

• Monitor vendor quality metrics and cooperate with vendors to enhance quality processes throughout production

• Better product quality inspection pass rates

• Improve vendor quality against metrics

• Coordinate testing between vendors and test facilities to build out a material/product compliance database

Skills needed to be successful in this role:

• Quality management systems

• Statistical quality analysis

• Product quality standards and compliance

• Demonstrated record of problem-solving and implementing corrective action

• Proven to proactively address trends

Minimum Qualifications:

• Bachelor’s degree in Quality, Manufacturing, Mechanical engineering or equivalent Engineering

• 3-5+ years of experience working with product quality management

• Confirmed background in solving product/manufacturing defects and implementing corrective action

• Authorized to work in the United States on a full-time basis

Preferred Qualifications:

• Experience in metals, plastics, or soft-goods manufacturing

• Experienced communicating with a global vendor network

Benefits: Salary + Bonus, Healthcare, Dental, Vision, Paid Holidays, Paid Parental Leave, 401(k) with company match, Basic Life Insurance, Short Term Disability (STD), Long Term Disability (LTD), Paid Time Off (PTO), Paid Charitable (volunteer) Leave, and Educational Assistance.

Wondering if you should apply? Helen of Troy welcomes people as diverse as our brands! Have the confidence to come as who you are because your point of view, skills, and experience will make us stronger. If you're eager to share new ideas and try new things, we want to hear from you.

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For more information about Helen of Troy, visit www.helenoftroy.com. You can also find us on LinkedIn, and Glassdoor.

Helen of Troy is an Equal Opportunity/Affirmative Action Employer.  We are committed to developing a diverse workforce and cultivating an inclusive environment.  We value diversity and believe that we are strengthened by the differences in our experiences, thinking, culture, and background.  We do not discriminate on the basis of race, color, religion, sex, national origin, sexual orientation, gender identity, age, marital status, disability, protected veteran status, or any protected basis.

We will provide individuals with disabilities reasonable accommodation to participate in the job application process.  If you would like to request an accommodation, please contact Human Resources at (915) 225-8000. 

Founded in 1968, Helen of Troy is a prominent player in the global consumer products industry, offering diverse career opportunities across North America, South America, Europe, and Asia. We boast a collection of renowned brands such as OXO, Hydro Flask, Osprey, Honeywell, PUR, Braun, Vicks, Hot Tools, Drybar, Curlsmith, and Revlon – many of which rank #1, #2, or #3 in their respective categories, making the Helen of Troy name synonymous with excellence and ingenuity.

At Helen of Troy, our strategy involves acquiring brands that we can integrate and enhance, amplifying their unique attributes to drive growth and profitability. Embracing a culture of collaboration internally and externally, we are committed to providing innovative solutions tailored to consumers, operational excellence, global scalability, and exceptional shared services to support our brand portfolio. This dedication to fostering development and success sets Helen of Troy apart as a pioneer in the industry, propelling our brands to unparalleled heights of success and recognition worldwide.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties required of personnel so classified. Management retains the right to add or to change duties of the position at any time.