Company Description
We take care of our employees, and they take care of our customers!
Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 19,000 trained professionals in a worldwide network of over 350+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Our Mission
We recruit, train, and retain the very best logistics and technical experts the world over. We love to promote from within - more than 50 percent of our employees have been at Expeditors for five years or more. Our high retention rate is influenced by a unique compensation program for positions that are more than just jobs - they're chances to grow, do what you love and build a career with us!
Job Description
- Consistently manage the department workload throughout the day and allocate the necessary resources to ensure expectations are being exceeded at all levels/functions
- Managed and develop relationships with external entities by, including but not restricted to, problem resolution, rate negotiations and strategic planning
- Be the first level of escalation between Expeditors and its customers, vendors and other groups within Expeditors
- Provide warehouse staff with necessary documents and information needed to receive and ship the orders as efficiently as possible to ensure customer expectations are met
- Maintain operational and management reports, monitors and databases on a daily basis
- Responsible for the management of all aspects of the department finances
- Company goals/plans/targets will be championed by the Air Export Supervisor
- Conduct themselves in the highest standards and exemplify Expeditors’ culture through attention to detail and a focus towards continual improvement
- Keep department informed of current industry information and market trends
- Administer consistent employee evaluations and reviews to develop department personnel
Qualifications
- Fully proficient in various software applications (mainframe systems)
- Displayed ability to work independently with minimal supervision
- Ability to manage workloads, delegate and follow up on a consistent timely basis
- Able to identify opportunities for improvement, suggest such opportunity to management and develop and implement the necessary procedures
- Ability to multitask, adapt to change, and function efficiently in high stress environments
- Willing to work overtime
- Compliance/Industry certifications required to perform expected duties obtained and maintained (DG, LATAM, Compliance, IATA/FIATA, etc.)
- An intimate understanding of Export Compliance
- Direct industry experience and knowledge
- Ability to exceed all expectations of an Air Export Agent
Additional Information
Expeditors offers excellent benefits:
- Medical Insurance
- Employee Stock Purchase Plan
- Training and Personnel Development Program
- Growth opportunities within the company
- Employee Referral Program Bonus
What We Do
Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 (374) company, we employ over 16,500 trained professionals in a worldwide network of over 320 locations across six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services.
We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors' comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility.
To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.
At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."
