Strategy & Operations - Growth

Posted 2 Days Ago
Hiring Remotely in US
Remote
Entry level
Healthtech
The Role
The Strategy & Operations - Growth role involves driving demand side growth in a marketplace, engaging with customers, and developing solutions based on defined problems. Responsibilities include making numerous phone calls to potential clients, collecting valuable insights, and proposing innovative ideas to enhance business strategy.
Summary Generated by Built In
Why Clipboard Health Exists:

We exist to lift as many people up the socioeconomic ladder as possible. We dramatically improve lives by letting healthcare professionals turn extra time and ambition into career growth and financial opportunity. We achieve this with our app-based marketplace that connects healthcare facilities and healthcare professionals, allowing professionals to book on-demand shifts and facilities to access on-demand talent.

About Clipboard Health:

Clipboard Health is a fast-growing Series C marketplace. We are a leader in our Long Term Care vertical and are expanding into several others (Dental Offices, Schools, etc).
We are a YC Top Company with a global, remote team of 600+ people. We have been profitable since 2022, and fill millions of shifts annually at partner workplaces across the US, where tens of thousands of professionals work with us every year.
We are looking for your help to keep growing so we can serve more professionals and workplaces.
To learn more about us, take a look at our website here.

What’s the Role Look Like? 

Clipboard Health is a labor marketplace that is composed of many local labor marketplaces. 

We’re hiring people to act as an owner over some of these localized labor marketplaces. 

As the owner of a localized market, success is defined by growth. This requires a deep understanding of customers, which can only be created through repeat customer interactions. We’re a remote company, but we expect you to be on the ground with customers frequently enough to live and breathe the market they’re covering. Customer interactions will reveal the actions we need to take to grow the market, and we expect you to both discover the actions and carry them out to yield growth in your market.

You have to be comfortable without a manual to succeed in this role. You’ll have to choose what to prioritize and deliver outcomes. You need to be right often - excuses won’t work. Judgment, hustle, business acumen, and curiosity are all required in spades. 

This is a great role for someone who wants to be an entrepreneur in the future.

For more on the role, you can check out this doc. 

What’s Growth in This Role Look Like?

Success in this role (aka growing your market) will open a lot of doors within the company. If you’re successful, you’ll be rewarded with compensation, recognition, and optionality for what you do next within the org. For more specifics about what you might do next, you could…

  1. Turn your learnings into a playbook and execute on that playbook (internally known as a “Vertical Operator”)
  2. Do discovery in new parts of the business to distribute new products / gather new demand side customers (internally known as a “New Vertical Founder”)
  3. Move into another part of the organization entirely

What Experience is Necessary for the Role?

None necessary! We’re not a company that thinks it's necessary to have done something before to do it well. We hire “general athletes” who embody the traits we think are necessary to succeed in the role. 

We are currently only hiring candidates located in the top 50 MSAs for this role given that we expect in person customer interactions.

Where does this role sit within our organization?

You’ll sit within our Strategy and Operations organization and report into Wyatt Amaral, our Head of Strategy and Operations.

This role is not directly related to product development. We hope that you’ll generate ideas that will end up being picked up by a product manager, but you are responsible for winning markets with our current tools (we’ve done it dozens of times without any focused effort or GTM motion already - it’s definitely possible!). 

The Process

This role is unique relative to many other roles within the Product Organization. While some of the principles mentioned in our blog still apply, we have a higher tolerance for failure in this role than many others in our organization given that people will be judged based upon success within their market. 

There will be one case study and three interviews for this role.

We are hiring indefinitely for this role and won’t close the funnel prematurely based on other candidates. We will hire everyone that meets our threshold of excellence.

Compensation

Compensation will be made up of base, variable bonus, and equity. 

Base compensation for this role will range from $60-120k. 

Target variable compensation will range from 30% - 50% of base compensation. 

Equity will also be offered. 

We’re excited to get you started!

The Company
HQ: San Francisco, CA
634 Employees
On-site Workplace
Year Founded: 2016

What We Do

Clipboard Health uses technology to help nursing facilities (SNFs, senior care, hospitals) get the right nurse at the right place at the right time (CNAs, LVNs, RNs, NPs, etc). There is a well-known shortage of nurses nationwide, meanwhile many new nursing graduates are still unable to find a job 18 months after graduation. Clipboard health aims to solve this problem for the 4 million nurses who comprise one of top three most common jobs in the country. With a presence in multiple locations around the country, Clipboard Health is an alumnus of the incubator Y Combinator.

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