Search the 23 jobs at Clipboard Health

The Sales Operations Analyst role focuses on supporting the sales team through data analysis, problem-solving, and important project execution from day one. Analysts will communicate with team members and write detailed documentation to ensure clarity, while also owning significant problems and creating strategic plans to address them within their first 90 days.

The Vertical Operator will enhance the marketplace by engaging with customers, improving operations, executing changes, running experiments, and managing sales and operational teams. This role focuses on scaling new business verticals and ensuring exceptional customer experiences while aligning with the company's growth objectives.

The Marketplace Success Manager at Clipboard Health will onboard and support schools, build relationships with customers, track feedback, and solve problems to ensure the success of both substitute teachers and schools in the education marketplace.

As an Account Manager for Clipboard Education, you will onboard and support schools, build relationships, collect feedback, and solve customer problems. You will ensure the success of substitute teachers and schools in your markets by maintaining close communication and proactively addressing issues.

The Customer Support Team Leader will lead, coach, and develop a team of customer support agents to achieve high performance in customer service. Responsibilities include providing feedback, handling escalations, setting goals, and contributing to process improvements, while ensuring customer satisfaction and operational efficiency.

The Enterprise Client Support Specialist will provide high-quality, tailored customer support to enterprise-level healthcare facilities. Responsibilities include managing escalated queries, collaborating with internal teams to resolve issues, and ensuring customer interactions are tracked to meet service-level agreements.

As a Customer Support Manager, you will coach your team, provide feedback, monitor performance metrics, handle escalations, maintain quality assurance, and promote team development through structured feedback and activities.

As a Customer Support Supervisor, you will coach agents, monitor performance, handle escalations, and maintain quality assurance scores. Must have supervisor, coaching, and customer service experience. Fully remote position.

Lead a global Marketplace Operations team by closely monitoring agent performance, providing coaching, handling escalations, and maintaining quality assurance scores above 90%. Delegate tasks, resolve conflicts, and suggest team building activities. Requires +2 years of coaching and customer service experience.

As a Customer Support Team Leader, you'll coach and mentor a customer support team, ensuring high-quality service delivery and adherence to metrics. Responsibilities include monitoring performance, providing feedback, handling escalations, and fostering a positive team culture while maintaining quality assurance scores above 90%.

As an IT Operations specialist, you will manage the technical infrastructure of Clipboard Health, focusing on application access management, technical configuration, automation of corporate activities, user support, and security improvements. You will work closely with various teams to enhance operational efficiency and ensure seamless user experiences.

Seeking a Senior Corporate Counsel with deep corporate and commercial experience, expertise in data privacy and cybersecurity, and the ability to improve contracting and legal processes. Responsibilities include contract negotiation, training development, agreement template management, equity compensation administration, privacy and cybersecurity support, corporate governance, and risk assessments.

As a Senior Product Manager at Clipboard Health, you will lead product initiatives to improve our app-based marketplace, ensuring it meets the needs of healthcare professionals and facilities. Your role will involve understanding user requirements, driving feature development, and navigating the challenges of a fast-growing startup.

Clipboard Health seeks ambitious new graduates for a fast-paced Product Leadership Program, focusing on enhancing customer experience through operational solutions, product management, and rapid career development.

The New Verticals Founder at Clipboard Health will be responsible for discovering and scaling new labor marketplaces beyond their current operations in Long Term Care. This role involves conducting market research, achieving initial transactions, aggressively scaling business operations, and integrating new verticals into the existing marketplace framework.

The Mid-Market Account Executive is responsible for driving business growth by introducing Clipboard Health products to new workplaces. This includes managing the full sales cycle, from prospecting leads to negotiating contracts and onboarding clients, while building trust and providing valuable feedback to product teams.

The Associate Product Manager will engage directly with customers to identify and address their needs, ramp up on business operations and products, run marketplace experiments, and produce documentation to communicate progress and learnings. They are expected to own major projects from the start and demonstrate effective problem-solving abilities.

The Software Engineer will develop scalable and efficient web and mobile applications using Typescript, React, and Node, while also managing the software development life-cycle from design to production support. The role emphasizes creating user-friendly features and working effectively within a remote team.

As a Senior Software Engineer at Clipboard Health, you will write scalable and performant code, develop efficient web and mobile app features, and execute the full software development life-cycle. You'll collaborate in a remote environment and have an opportunity to work closely with customers to enhance their experience.

The Product Operations Associate will leverage analytical and operational skills to identify inefficiencies, drive success of new operational deployments, and optimize processes in a fast-growing tech startup that connects healthcare professionals and facilities.