Strategic Partnerships Manager

Since 2018, Wisetack has been building transparent and intuitive consumer lending products that help service-based businesses thrive (think HVAC companies, veterinarians, or auto repair shops). 

Our leadership team comes from top fintech companies such as Lending Club, Affirm, and Varo Money. And we’re backed by leading VCs, including Insight Partners, Greylock, and Bain Capital Ventures (investors in Airbnb, LinkedIn, Instagram, Dropbox, and more).

Having raised $84M, we’re a well-funded startup and have invested in people and technology while growing our partnerships — responsibly. 

We’re also proud to have received recognition from the fintech world. Awards we’ve won include: 

• 2023 Best Consumer Lending Program by Tearsheet
• 2023 Best Point of Sale Product by Fintech Breakthrough
• 2022 Best Consumer Lending Solution by Finovate
• 2022 Best Emerging Lending Platform by Lendit (now Fintech Nexus)

But what you’ll find us gleaming about the most is the recognition from our own customers, particularly our sky-high NPS rating of 79. (For reference, the average score is 44 for financial services and 36 for SaaS companies.)

As a result of our efforts in building this healthy company culture, we’ve been nominated to several Great Places to Work lists, such as Best Small Workplaces, Best Workplaces in the Bay Area, and Best Workplaces in Financial Services & Insurance.

Like any startup, we’re in it for the long haul, and we’re looking for people willing to join our journey of building something special together. 

This process starts with our company values, which guide us in everything we do — and have played a critical role in our success. We valiantly abide by them, and would expect you to do the same:

• Put customers first (that’s our M.O.)
• Act fast (leverage our startup environment).
• Lead the way (show and tell).
• Take ownership (everyone is hands-on here).
• Be a good human (no egos, build financial products that do right by people).

Learn more about our values here. 

The Role

Wisetack is seeking a highly driven and results-oriented Strategic Partnerships Manager to own and scale a portfolio of our highest priority partnerships. These partners are software platforms that leverage our API-first solution to generate transaction-based revenue for both the partners and Wisetack.

This is a high-impact, revenue-generating role that is critical to achieving our goal of doubling our revenue this year. You will be part of a fast-paced, collaborative team where no two days are the same. One day, you could be co-developing a product roadmap with a partner and our sales engineers, the next day, leading a campaign to launch a new feature, and by the end of the week, facilitating a webinar for enterprise customers. 

If you’re someone who loves working cross-functionally, problem-solving and finding creative ways to drive growth, this role could be a great fit.

Responsibilities

• Act as business owner for a portfolio of high priority software partners, driving strategic initiatives that generate significant revenue growth.
• Lead regular strategic meetings with internal teams and key partners to set quarterly goals, track KPIs, and ensure alignment on initiatives. Develop and maintain detailed agendas to drive focused discussions and measurable outcomes.
• Collaborate cross-functionally (including Account Executives, Solutions Engineers, Product Marketing Managers, and Account Managers) to plan and execute on partner strategies and product initiatives.
• Build strong, lasting relationships with partner stakeholders and act as their trusted advisor to help grow their business.
• Analyze key partner metrics to track performance, measure ROI, identify new growth opportunities and report on findings internally and with partners.
• Strategize, present and often execute on product or go-to-market initiatives that will drive revenue growth across the partnership.
• Synthesize insights and feedback from partners to advocate and collaborate with product management, account management and support teams to improve Wisetack’s offering for our partners.

Requirements

• 7+ years of experience, including 2+ years in strategic partnerships, project management, partner/customer success, or business development.
• Proven ability to drive growth and manage large, high-visibility accounts.
• Excellent communication skills (written, verbal and presentation), with the ability to adapt your style for different stakeholders, from technical teams to executives.
• Comfort with technical integrations, including a general understanding of API documentation and the ability to collaborate with engineering/product teams to ensure seamless partner integrations.
• Strong analytical skills and an ability to derive insights from large data sets and present clear findings and recommendations.
• A growth-oriented mindset, you thrive in dynamic environments, love identifying new opportunities, and can pivot quickly to adapt to changing circumstances.
• Proven project management and detail-oriented organizational skills with the ability to juggle multiple priorities.

Bonus points

• Experience in fintech, field service software, invoicing software, or point-of-sale lending/payments is a major plus.
• Previous work in startups or fast-paced environments where you’ve had to wear multiple hats and innovate constantly.

Conclusion

The range of base salary for the position is between $83,400.00 - $116,700.00, plus bonus potential, equity, and benefits. Please note that the base salary range is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level and competencies.

Spend a little time on our About Us page and check out our Press page and our blog for more. If you think this might be a fit, we’d love to hear from you!