As a Workforce Management Analyst II at Wisetack, you will manage scheduling and efficiency for Customer Support and Loan Servicing teams. Responsibilities include monitoring agent performance, capacity planning, developing schedules, and analyzing key metrics to drive operational improvements.

The Capital Markets Analytics Lead will analyze capital markets transactions, manage capital partnerships, optimize asset returns, and work on loan portfolio analytics, collaborating with finance and treasury teams. The role involves building models, providing reporting support, and engaging with stakeholders, offering opportunities for significant professional growth.

The Senior Manager of People Operations at Wisetack will lead the company’s employee operations, including onboarding, performance management, and policy development. This role involves collaborating with various teams to enhance employee experience, overseeing talent management initiatives, and ensuring compliance with employment laws. The position is both strategic and hands-on, demanding expertise in HR practices and strong leadership skills.

The Strategic Partnerships Manager will manage and grow a portfolio of high-priority software partners. Responsibilities include driving strategic initiatives for revenue growth, collaborating with internal teams, and analyzing partner performance metrics to identify opportunities. The role requires excellent communication and project management skills, along with a solid understanding of technical integrations.

The Strategic Account Manager will directly engage with strategic merchant accounts to train them on best practices for using Wisetack's financing options. They'll manage relationships to increase financing volume and assist with business development activities, while collaborating internally to enhance customer experiences.

The Sales Development Representative (SDR) will support the growth of Wisetack by prospecting and initiating discussions with potential merchants, collaborating with Account Executives to move leads through the sales pipeline. The role requires generating new leads, developing outreach campaigns, and understanding Wisetack's value proposition to effectively communicate with prospects.