About The Role
Become a key player in scaling the Quick Commerce business to new heights! As a Strategic Operation Analyst, you'll be at the heart of our dynamic growth, reporting to key stakeholders, and collaborating with product, business, operations, and marketing teams to improve customer’s post-booking experience and help in important decision-making processes..
If you have a passion for operations and analytics and a drive to innovate, we want you on our team! Apply now and be part of our cutting-edge journey, shaping the future of the grocery industry in Indonesia!
What You Will Do
- Manage the analysis and execution of post-booking strategic initiatives and improvement, ensuring they are delivered on time, within on target, and with the right resources.
- Analysis and structured problem solving to drive initiatives that contribute to Quick Commerce's long-term goals.
- Gather data through SQL query on daily basis by exploring Gojek’s vast data resources and through coordination with internal stakeholders across services.
What This Role Needs
- At least 3 years working experience in an analytical role
- Proficiency in multiple analytic tools with strong knowledge of Excel, Google Sheet, SQL and experimentation process
- Effective communication skills with the ability to present financial information clearly and concisely
- Strong business acumen with a data-driven approach to problem-solving and the ability to drive initiatives independently.
- Strong project management skills to manage complex projects, also can manage and prioritize multiple internal and external stakeholders
- Proficient in spoken and written in English.
About The Team
At the Quick Commerce product group, we're revolutionizing how people get their daily staples with our lightning-fast, on-demand delivery service. GoMart, our flagship B2C online grocery platform, has skyrocketed, leading the quick commerce market and delivering convenience items to delighted consumers in over 100 cities across Indonesia. Our mission is to empower merchant partners nationwide, helping them thrive while ensuring our customers receive their daily essentials swiftly and reliably.
Join us on this thrilling journey to shape the future of the independent movement for everyone and everything. We're a diverse team that values curiosity, a passion for technology, and a collaborative spirit. If you're driven by innovation and excited about solving real-world problems with cutting-edge tech, we want you on our team. Let's create the future together!
About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.
About Gojek
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.
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What We Do
GoTo is the largest technology group in Indonesia, combining on-demand, e-commerce and financial services through the Gojek, Tokopedia and GoTo Financial brands. It is the first platform in Southeast Asia to host these three essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure. GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.
