Strategic Account Manager

Charter Manufacturing is a fourth-generation family-owned business where our will to grow drives us to do it better.  Join the team and become part of our family!

Charter Manufacturing is searching for a highly motivated Strategic Account Manager to join our team. You'll leverage your deep understanding of the casting industry to develop and execute strategic plans that drive growth for the Charter Aarrowcast and Charter Dura-Bar products.

*This is a remote position with 50% travel - an ideal candidate will live in Wisconsin or Illinois.

This is your chance to:

• Collaborate with internal teams to create winning sales strategies for Charter Aarrowcast and Charter Dura-Bar products.
• Build strong relationships with key decision-makers within metals companies.
• Utilize your technical expertise to identify customer needs and propose innovative solutions specific to the metals industry.

What you'll do:

Drive Strategy & Growth:

• Collaborate with commercial teams to develop & execute strategic plans for key accounts.

• Analyze markets & assess opportunities to develop strategic account strategies for growth.

• Identify opportunities for strategic partnerships to expand Charter Cast's portfolio.

• Direct regular reviews of markets and accounts to identify trends and growth opportunities.

Focus on Customer Relationship Management:

• Develop deep relationships with assigned strategic accounts at all levels.

• Be the primary point of contact (POC) for assigned accounts, representing Charter and acting as the customer's voice internally.

• Develop new business with target and strategic accounts through solution selling of product lines & maintain existing business through consultative selling

• Manage customer communications regarding product specifications, quality, delivery, etc.

Deliver on Sales & Revenue Optimization:

• Develop, evaluate, and implement pricing models and strategies to optimize revenue, market share, and profits.

• Support Inside Sales and Customer Service to deliver a superior customer experience.

Lead Market Awareness & Advocacy:

• Monitor competitive activity and identify key customers' needs.

• Represent Charter at industry association meetings.

What we're looking for:

• Bachelor's in Business/Marketing or equivalent

• 5+ years' experience in metals industry (sales, marketing, or engineering)

• Strong problem-solving, communication, and interpersonal skills

• Proven track record in new business development through engineered solutions

• Ability to meet deadlines, work independently under pressure, and learn quickly

• Basic Microsoft Products proficiency

Preferred experience:

• MBA or equivalent & strategic account planning experience

• Consultative selling to engineering/manufacturing/purchasing in agriculture, automotive or industrial sectors

• Self-starting proficiency in advanced Microsoft & Salesforce CRM

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The annual hiring range for this position is: 97,600 USD-$122,000. The actual base pay offered to the successful candidate will depend on various factors, including but not limited to job-related skills, experience, and qualifications. Compensation decisions are tailored to the unique circumstances of each position and candidate.

We offer comprehensive health, dental, and vision benefits, along with a 401(k) plan that includes employer matching and profit sharing. Additionally, we offer company-paid life insurance, disability coverage, and paid time off (PTO).